COVID Marshals are people who are assigned to apply COVID Directions and restrictions in identified businesses and operations.

Complete COVID Marshal online training

Activities that require a COVID Marshal

A COVID Marshal is required for the following:

  • The onsite purchase and consumption of food or beverages (indoors or outdoors)
  • Religious or faith-based ceremonies (other than wedding ceremonies or funeral services)
  • Supermarkets and hardware stores
  • Gatherings of more than 50 people at residential premises
  • Distribution centres (including associated transport operations)
  • Gymnasiums and fitness centres
  • Swimming pools used by the public
  • Sporting clubs
  • Any activity where a COVID Management Plan is required
  • Public assemblies
  • Any operation which may be defined by the state coordinator.

Who can be a COVID Marshal

A COVID Marshal must:

  • Be over 18 years-old, or 16 or 17 years-old and have the approval of the person managing the business or operation.
  • Complete the required training and keep records of the training to provide to an authorised officer on request.
  • Take reasonable steps to visually identify as a COVID Marshal.

A COVID Marshal is required to:

  • Promote and ensure infection control practices (eg frequent hand washing) are followed
  • Promote and take practical steps to ensure people participating in the operations are complying with density requirements
  • Promote and take practical steps to ensure people are physical distancing, comply with the 1.5 metre rule
  • Ensure that all COVID Safe Plans and COVID Management Plans (where relevant) or specific polices/protocols in relation to the prevention of coronavirus are effectively implemented and monitored
  • Ensure that the operation has sufficient seating, hand washing facilities and cleaning regimes
  • Be present at all times (except where the site operates for 24 hours where at all times means times of high patronage).

A person conducting prescribed operations must ensure that the prescribed operations are supervised by a COVID Marshal. If a place is used for prescribed operations conducted by different people, the owner of the place, or the person with care, control and management of the place, must ensure that the prescribed operations at the place are supervised by a COVID Marshal in accordance with this clause.

COVID Marshals have no formal authority and are not formal authorised persons. Where patrons, employees or staff are believed to be breaching COVID-19 Directions and have not followed the advice provided by the COVID Marshal, the Marshal is advised to contact South Australia Police on 131 444 to report the breach of the COVID-19 Directions. In the first instance it is the role of the Marshal to politely advise the person breaching the direction of their requirement and members of the public are asked to respectfully adhere to this instruction. Failing to follow the Emergency Management Directions is an offence.

COVID Marshal training

COVID Marshal Training

If you are experiencing technical issues with the online training course, see the troubleshooting advice in the FAQs or lodge a support request.

More information

COVID Marshal Fact Sheet (DOCX, 646.4 KB)
COVID Marshal Fact Sheet (PDF, 294.5 KB)

COVID Marshal Register (DOCX, 360.5 KB)

Direction on Public activities

COVID Marshal infographic (JPG, 441.9 KB)

Contact-Tracing-Record-Attendance-at-Public-Activities (PDF, 185.0 KB)

Page last updated: 9 September 2021