COVID Marshals are people who are assigned to apply COVID Directions and restrictions in identified businesses and operations.
As of 21 August 2020 a COVID Marshal must supervise prescribed operations.
Activities that require a COVID Marshal
A COVID Marshal is required for the following prescribed operations:
- The onsite purchase and consumption of food or beverages (indoors or outdoors).
- Religious or faith-based ceremonies (other than wedding ceremonies or funeral services).
- Supermarkets and hardware stores.
- Gatherings of 51-200 people at residential premises.
- Distribution centres (including associated transport operations).
- Gymnasiums and fitness centres.
- Swimming pools used by the public.
- Sporting clubs.
- Any activity where a COVID Management Plan is required.
- Any operation which may be defined by the state coordinator.
Nominated COVID Marshal
If fewer than 200 people are reasonably expected to participate in the business or operation then you must have a nominated COVID Marshal.
This means that you can nominate one of your regular staff members to also perform the role of COVID Marshal in addition to conducting their usual duties.
Dedicated COVID Marshal
If more than 200 people are reasonably expected to participate in the business or operation then you must have a dedicated COVID Marshal.
This means that you must have a staff member on site that only and exclusively performs the role of COVID Marshal during your business or activity’s operations.
Note, people include patrons, customers, employees, contractors and any other person which may be present at the operation.
Who can be a COVID Marshal
A COVID Marshal must:
- Be 16 years of age or over.
- Complete the required training and keep records of the training to provide to an authorised officer on request.
- Take reasonable steps to visually identify as a COVID Marshal.
A COVID Marshal is required to:
- Promote and ensure infection control practices (eg frequent hand washing) are followed.
- Promote and take practical steps to ensure people* participating in the operations are complying with density requirements currently 3 persons per 4 square meters,
- Promote and take practical steps to ensure people are physical distancing, comply with the 1.5 metre rule.
- Ensure that all COVID Safe Plans and COVID Management Plans (where relevant) or specific polices/protocols in relation to the prevention of coronavirus are effectively implemented and monitored.
- Ensure that the operation has sufficient seating, hand washing facilities and cleaning regimes.
- Be present supervising prescribed operations at all times (except where the site operates for 24hrs where at all times means times of high patronage).
A person conducting prescribed operations must ensure that the prescribed operations are supervised by a COVID Marshal. If a place is used for prescribed operations conducted by different people, the owner of the place, or the person with care, control and management of the place, must ensure that the prescribed operations at the place are supervised by a COVID Marshal in accordance with this clause.
COVID Marshals have no formal authority and are not formal authorised persons. Where patrons, employees or staff are believed to be breaching COVID-19 Directions and have not followed the advice provided by the COVID Marshal, the Marshal is advised to contact South Australia Police on 131 444 to report the breach of the COVID-19 Directions. In the first instance it is the role of the Marshal to politely advise the person breaching the direction of their requirement and members of the public are asked to respectfully adhere to this instruction. Failing to follow the Emergency Management Directions is an offence.
COVID Marshal training
If you are experiencing technical issues with the online training course, see the troubleshooting advice in the FAQs or lodge a support request.