All travellers wishing to enter South Australia must complete a Cross Border Travel Registration with SA Police.

Some travellers seeking to enter SA from interstate and overseas will also require written approval from SA Health before submitting a Cross Border Travel Registration to SA Police.

Due to the evolving COVID-19 situation in the eastern states, there is a delay in processing applications.

Priority will be given to people seeking to travel for compassionate reasons. People travelling on compassionate grounds for end-of-life visitation may be requested to travel within seven days of receiving approval.

Who is this for?

People will require written approval from SA Health if they are travelling to South Australia from a restricted zone and are seeking an exemption for:

  • compassionate – end-of-life visits
  • compassionate – funerals
  • urgent medical, dental or health treatment.

Depending on your circumstances and risk level, you will need to complete quarantine at a nominated address or a designated medi-hotel. This may be at your own expense.

Please only complete one application per travelling party.

Arrivals to SA from NSW, ACT or Victoria

Returning SA residents, people relocating  to SA or people fleeing domestic violence from NSW, ACT or Victoria must also receive written approval from SA Health before travel. (People fleeing domestic violence can travel if their matter is urgent.)

Priority is being given to people seeking to travel for urgent compassionate reasons. These applications will be processed within 24 to 72 hours.

Applications for returning SA residents and people relocating to SA may take up to four to six weeks to be processed.

If you are travelling to SA from NSW or ACT after completing 14 days of supervised quarantine, you must also apply for a health exemption. Please apply for your health exemption upon arrival to Australia. Do not delay your application due to processing times. Once you have completed your quarantine, you must apply for your SAPOL cross border registration and upload both the health exemption letter and NSW quarantine completion letter.

For travellers from NSW, ACT and Victoria, if exemption approval is granted, you will be contacted to organise your quarantine arrangements. Please do not travel until you have been contacted and received confirmation. Due to the demand on the system at this time, there may be a delay in your travel arrangements.

Before you begin

  • You will need to provide a mobile phone number and an email address to set up a secure account and access the SA Health Travel Exemption application.
  • You will need verify your mobile phone number and email address while setting up an account (you may need to check your junk mail or spam folder).
  • You will need to provide written evidence to support your application. This can include proof of residence, employment contact, rental agreement or a document from a treating doctor or clinician.

If you have already submitted an application, please do not resubmit unless requested to do so.

If you have lodged an exemption request, you must not travel until you have received formal advice of the outcome of your application.

If you continue to cross the South Australian border before receiving approval, you may be refused entry or arrested. You will be issued a $1,000 on-the-spot fine, in addition to an upfront $3,000 per person charge for medi-hotel accommodation, if required.

How to apply

Follow the link below to apply.

SA Health travel exemption application

What happens next

SA Health will prioritise urgent requests wherever possible and this can be indicated in your application.

You will be notified of the outcome by email. (Remember to check your junk mail folder).

If approved, you will then need to submit your SAPOL Cross Border Travel Registration using your SA Health Travel Exemption approval.

Please note: in determining eligibility for travel exemptions outside of a medi-hotel, applicant information may be shared between SA Health and SAPOL.

Review of SA Health decision

The Health Exemptions Panel considers applications on a case-by-case basis, and an internal review may be considered independent of the Exemptions Panel.

If you wish to dispute a decision by the SA Health Exemptions team and panel, please email to lodge your request for review. You can provide additional information to support your request for a review of the decision, including:

  • supporting documentation that was not provided during the initial application,
  • circumstances that have changed since your initial application,
  • other information omitted from your initial application.

This will be reviewed by two senior health officials, independent of the Health Exemptions Panel and you will be notified in writing of the outcome of the review.

If you wish to further dispute the outcome, you can contact the SA Ombudsman.

More information

SA Health Travel Exemption - Q&A (PDF, 162.5 KB)
SA Health Travel Exemption - Q&A (DOCX, 396.4 KB)

COVID-19 restrictions and definitions for entry into South Australia for urgent medical or surgical care (DOCX, 393.5 KB)
COVID-19 restrictions and definitions for entry into South Australia for urgent medical or surgical care  (PDF, 88.6 KB)

Page last updated: 21 September 2021