All travellers wishing to enter South Australia must complete a Cross Border Travel Registration with SA Police.
Some travellers seeking to enter SA from interstate and overseas will also require written approval from SA Health before submitting a Cross Border Travel Registration to SA Police.
Due to the evolving COVID-19 situation in the eastern states, there is a delay in processing applications.
If exemption approval is granted, you will be contacted to organise your quarantine arrangements. Please do not travel until you have been contacted and received confirmation. Due to the demand on the system at this time, there may be a delay in your travel arrangements.
Depending on your circumstances and risk level, you will need to complete quarantine at a nominated address or a designated medi-hotel. This may be at your own expense.
Who is this for?
Currently, all travellers from NSW, ACT and Victoria (excluding some essential travellers and people escaping domestic violence) require written approval from SA Health to travel to South Australia:
Find more information about Current SA border restrictions.
How to apply
- You will need to provide a mobile phone number and an email address to set up a secure account and access the SA Health Travel Exemption application.
- You will need verify your mobile phone number and email address while setting up an account (you may need to check your junk mail or spam folder).
- You will need to provide written evidence to support your application. This can include proof of residence, employment contact, rental agreement or a document from a treating doctor or clinician.
- Please only complete one application per travelling party.
If you have already submitted an application, please do not resubmit unless requested to do so.
If you have lodged an exemption request, you must not travel until you have received formal advice of the outcome of your application.
If you continue to cross the South Australian border before receiving approval, you may be refused entry or arrested. You will be issued a $1000 on-the-spot fine, in addition to an upfront $3000 per person charge for medi-hotel accommodation, if required.
Follow the link below to apply.
How applications are prioritised
SA Health Travel Exemption applications will be assessed on a case-by-case basis. Applications will be assessed and prioritised in accordance with the below categories:
- Compassionate – End-of-life visits
- Compassionate – Funerals
- International transit travellers (NSW and ACT)
- Urgent medical, dental or health treatment
- School boarders
- Returning South Australian residents
- Relocating to South Australia
- Specialist workers in essential sectors
- Other (application that does not fit in above categories)
Priority will be given to people seeking to travel for compassionate reasons (i.e. end-of-life). These applications will be processed within 24 to 72 hours. People travelling on compassionate grounds for end-of-life visitation may be requested to travel within seven days of receiving approval.
Applications for returning SA residents and people relocating to SA may take up to four to six weeks to be processed.
What happens next
You can view the status of your application. Log in with the email address and password you used to set up your secure account when submitting your application.
You will be notified of the outcome by email. (Remember to check your junk mail folder).
If approved, you will then need to submit your SAPOL Cross Border Travel Registration using your SA Health Travel Exemption approval.
Please note: in determining eligibility for travel exemptions outside of a medi-hotel, applicant information may be shared between SA Health and SAPOL.
Review of SA Health decision
The Health Exemptions Panel considers applications on a case-by-case basis, and an internal review may be considered independent of the Exemptions Panel.
If you wish to dispute a decision by the SA Health Exemptions team and panel, please email Health.COVIDExemptionsAppeals@sa.gov.au to lodge your request for review. You can provide additional information to support your request for a review of the decision, including:
- supporting documentation that was not provided during the initial application,
- circumstances that have changed since your initial application,
- other information omitted from your initial application.
This will be reviewed by two senior health officials, independent of the Health Exemptions Panel and you will be notified in writing of the outcome of the review.
If you wish to further dispute the outcome, you can contact the SA Ombudsman.
COVID-19 restrictions and definitions for entry into South Australia for urgent medical or surgical care (DOCX, 393.5 KB)
COVID-19 restrictions and definitions for entry into South Australia for urgent medical or surgical care (PDF, 88.6 KB)