The South Australian Government has introduced COVID SAfe Check-In, to enhance contact tracing and keep our community COVID safe.

If someone in South Australia tests positive to COVID-19, the COVID SAfe Check-In enables SA Health to quickly contact others who may have been exposed to the virus and stop the spread of COVID-19.

QR codes on Passenger Transport Services

Public transport and point-to-point services, such as taxis and rideshare, also require QR code check-in from each driver and passenger on each service travelled.

Point-to-point vehicles have codes easily displayed for passengers to use upon entry into the vehicle. On public transport, QR codes are being specifically located in areas away from validators and boarding locations to minimise delays in boarding. QR codes will be placed intermittently throughout buses, trains and trams to allow passengers to move through the vehicle as quickly and efficiently as possible.

Where you are unable to use a digital check-in, you are encouraged to use a registered MetroCard to assist with contact tracing requirements.

For the community

COVID SAfe Check-In is a feature that has been added to the free mySA GOV app.

You can download the mySA GOV app from Google Play or the App Store on your smart phone. In the mySA GOV app, select the COVID SAfe Check-In tile when you arrive at a business, venue or event, and follow the prompts to scan their unique QR code and check in.

You are not required to login or sign up for a mySA GOV account to use the COVID SAfe Check-In. You also do not need to provide a driver’s licence or vehicle registration details to use it.

If you do not have a compatible smart phone, a paper record will be available for you to provide your details.

COVID-SAfe Check-In for individuals: questions (PDF, 152.8 KB)

For businesses and events

General retail premises, and businesses that conduct a defined public activity, a private activity or a private function or passenger transport services must use the COVID SAfe Check-In or other approved contact tracing system.

All people entering the place must upload their relevant contact details to the approved contact tracing system. This upload is automatic when you use the COVID SAfe Check-In to scan the QR code.

Businesses, venues or events with a COVID Safe Plan will have received a unique QR code. This should be printed and displayed in a prominent location at all entrances of the business. See Tips on displaying your QR code (PDF, 60.4 KB).

When people arrive at a business, venue or event, they can check in by scanning the QR code using their smart phone through the mySA GOV app.

A paper recording log template and an individual check-in form are available as a back-up for people who don’t have a smart phone.

Contact tracing attendance record template (PDF, 185.0 KB)
Individual contact tracing form (PDF, 79.0 KB) (there are four individual forms to a page)

COVID-SAfe Check-In for businesses: questions (PDF, 166.3 KB)

More information

mySA GOV app

Public Activities Direction

Media and resources

Includes translated web graphics and radio recordings.

Social media graphics

TV screens (16:9)


Web graphics

Translated web graphics

Email signature banners

Radio recordings