The South Australian Government has introduced COVID SAfe Check-In, to enhance contact tracing and keep our community COVID safe.

If someone in South Australia tests positive to COVID-19, the COVID SAfe Check-In enables SA Health to quickly contact others who may have been exposed to the virus and stop the spread of COVID-19.

For the community

COVID SAfe Check-In is a feature that has been added to the free mySA GOV app.

You can download the mySA GOV app using your smart phone. In the mySA GOV app, select the COVID SAfe Check-In tile when you arrive at a business, venue or event, and follow the prompts to scan their unique QR code and check in.

You are not required to login or sign up for a mySA GOV account to use the COVID SAfe Check-In. You also do not need to provide a driver’s licence or vehicle registration details to use it.

Download the app from Google Play or the App Store. If you already have the mySA GOV app, make sure you have the latest version, which may require you to download the app update.

If you do not have a compatible smart phone, a paper record will be available for you to provide your details.

When you first enter the COVID SAfe Check-In tile, you will be asked to fill in your details and mobile number. You will then get a text message with a unique code to enter in to the app. This is to verify your phone number. You won't have to do this every time you check in, however the app may occasionally require you to re-enter your details and verify your phone number with a unique code.

COVID-SAfe Check-In for individuals: questions (PDF, 206.4 KB)

For businesses and events

A COVID SAfe Check-In feature has been added to the free mySA GOV app.

Businesses or events with a COVID Safe Plan will have received a unique QR code. This should be printed and displayed in a prominent location at all entrances of the business. See Tips on displaying your QR code (PDF, 60.4 KB).

When people arrive at a business, venue or event, they can check in by scanning the QR code using their smart phone through the mySA GOV app.

A paper recording log template and an individual check-in form are available as a back-up for people who don’t have a smart phone.

Contact tracing attendance record template (PDF, 185.1 KB)
Individual contact tracing form (PDF, 78.7 KB) (there are four individual forms to a page)

All defined public activities, general retail industry premises, and gatherings of 51 to 200 people at residential premises must have a completed COVID Safe Plan and approved contact tracing system enabled.

All people entering the place must upload their relevant contact details to the approved contact tracing system. This upload is automatic when you use the COVID SAfe Check-In to scan the QR code.

A general retail industry premises is a place where retail sale or hire of goods or services for personal, household, or business use occurs and where customers are physically present. This includes premises where the preparation and retail of food or drink for immediate consumption on or off the premises occurs.

COVID-SAfe Check-In for businesses: questions (PDF, 218.9 KB)

More information

mySA GOV app

Media and resources

Includes translated web graphics and radio recordings.