Level 3 restrictions are now in place in South Australia. Continue to check Contact tracing and exposure locations as the list of exposure sites is updated.

  • Levels system

    Current restrictions

    Masks

    COVID-SAfe Check in

    COVID-Safe Plan

    Nightclubs

    Dancing

    Hospitality

    Recreation, sport and exercise

    Personal care services

    Public entertainment

    Other

    Levels System

    What are the new graduated levels of requirements for travellers entering South Australia?

    A level system featuring five levels that details requirements commensurate with the risk of transmission of COVID-19 in South Australia has been developed.

    If restrictions are declared for South Australia, they will be at Level 1, 2, 3 ,4 or 5. See an explanation of the Activity restriction levels.

    Where can I find more details about the requirements for each level?

    See Activity restriction levels for a detailed explanation of the requirements in each level.

    What is a regulated activity?

    A regulated activity is a defined public activity or a private activity with 100 or more people attending.

    Density requirements

    How do I calculate the maximum capacity in my premises with the density requirements?

    Keep in mind when calculating capacity, only those parts of the premises that are used by the public for the purpose of your business are to be included in your calculation.

    • 3 people per 4 square metres
      • If you have a restaurant that is 20m x 10m = 200m2.
      • The density requirement is 3 people per 4 square metres, therefore 200 x .75= 150 people are permitted.
    • 1 person per 2 square metres
      • If you have a restaurant that is 20m x 10m = 200m2.
      • The density requirement is 1 person per 2 square metres, therefore 200 / 2 = 100 people are permitted.
    • 1 person per 4 squares metres
      • If you have a restaurant that is 20m x 10m = 200m2.
      • The density requirement is 1 person per 2 square metres, therefore 200 / 4 = 50 people are permitted.

    Current restrictions

    What is the current level of restrictions in South Australia?

    As 12:01am 28 July 2021, South Australia will be under Level 3 restrictions with some modifications.

    Masks

    Where is it mandatory to wear a mask?

    Masks (covering the mouth and nose) are required in:

    • A residential aged care facility, a disability care facility, a prison, correctional facility, training centre or other place of custody; any of the flowing areas within a public or private hospital; an emergency department, an intensive care unit; a respiratory ward; an oncology ward: or any health care service provided in any Aboriginal community or any other Aboriginal community controlled health service
    • Health Care Services
    • Passenger Transport Services.
    • All shared indoor public spaces.

    Note: A mask is not required to be worn outdoors if the physical distancing principle is complied with.

    Do I have to wear a mask in my office building?

    No. Masks are not required to be worn by a person working at an office building, unless the person's work involves face-to-face interaction with members of the public.

    Do I need to wear a mask in a supermarket?

    Yes.

    Do I need to wear a mask when I ride in an Uber or in a Taxi?

    Yes.

    Do I have to wear a mask at a cinema?

    Yes.

    Do I have to wear a mask at school?

    Masks are highly recommended at high schools.

    Do I have to wear a mask if I am a childcare worker?

    No. It is not mandatory for Childcare workers to wear masks.

    I work in a call centre. Do I need to wear a mask?

    No.

    Do I need to wear a mask while conducting a driving lesson?

    No.

    Do I have to wear a mask at the gym?

    When undertaking an activity within the gym, no. However, when entering the gym or when not undertaking an activity at the gym, yes.

    Do members of the bridal party have to wear a mask during the ceremony and the taking of photographs?

    No.

    What are the exceptions to wearing a mask?

    See the rules around the wearing of Masks.

    Gatherings

    What is the maximum number of people I can have over at my house for a gathering or event?

    The maximum number of people permitted at a residential premises is 10. This includes children.

    e.g. If four people normally live in the house, you can have 6 guests over.

    However if the household is greater than 10 people then it is that number of people.

    What are the rules for private gatherings (including birthday parties,) at a private place (farm, community hall with no license)?

    • Maximum number of attendees is 10 people.
    • Singing is not permitted in non-residential, enclosed premises.

    Are the rules for weddings and funerals different to other private gathering rules?

    Yes, a private gathering for a wedding or funeral can have up to 50 people attend as long as the venue has capacity and is not in a residential premises.

    What is the capacity and rules for people attending a wedding at a licensed premises?

    • People present at the place must not exceed 1 person per 4 square metres.
    • Communal food and beverage areas are not permitted.
    • Dancing is not permitted (by those not in the bridal party).
    • Singing is not permitted.

    What is the capacity and rules for people attending a funeral or wake at a licensed premises?

    • People present at the place must not exceed 1 person per 4 square metres.
    • Communal food and beverage areas are not permitted.

    What is the maximum number of people that can attend a religious ceremony? (not being a wedding or funeral)

    People present at the place must not exceed 1 person per 4 square metres. Masks must be worn indoors.

    How many people can attend my wedding in a park conducted by a celebrant?

    Maximum number of attendees is 50 people, but the 1 person per 4 square metres rule applies.

    How many people can attend my wedding in a park conducted by a priest?

    Maximum number of attendees is 50, but the 1 person per 4 square metres rules applies.

    What are the requirements for a funeral at a funeral home?

    Maximum number of attendees is 50 people.

    People present at the place must not exceed 1 person per 4 square metres. Masks must be worn indoors.

    Can I have a wedding at my house? What is the maximum number of people I can have in attendance at the wedding at my house?

    Yes. Maximum number of attendees is 10 people plus the household members.

    What is the maximum number of people I can have in attendance at the wake at a licensed premises?

    Maximum numberare determinedby the density provision ofnot exceeding 1 person per 4 square metres.  Masks must be worn indoors.

    Can I have a wake at my house? What is the maximum number of people I can have in attendance at the wake at my house?

    Yes. Maximum number of attendees is 10 people including the household members.

    Can I have a birthday party at my house? What is the maximum number of people I can have in attendance at the birthday party at my house?

    Yes. Maximum number of attendees is 10 people, including those who normally reside at the house.

    Can I go to church?

    Yes, but the 1 person per 4 square metres rule applies. Masks must be worn indoors.

    COVID-SAfe Check in

    Do I have to use the QR code on public transport or in a taxi?

    Yes. However, the QR codes are being implemented progressively and may not be readily available in all forms of transport. Where the QR codes are present, a person must “Check In”. However, in the event that there is no QR code or a person does not have the technology, written records are not required.

    What businesses are required to have the COVID-SAfe Check in?

    General retail premises, and businesses that conduct a defined public activity, an activity with more than 100 people attending, or passenger transport services must use the COVID-Safe Check-in or other approved contact tracing system.

    What are businesses' rights to enforce use of the COVID-SAfe Check in?

    Businesses have the right to refuse entry or service to anyone who refuses to comply with the law. There is a dual onus, both on the business and the customer, to use the QR code Check in. If people don’t want to use it, then they don’t have to come in or use that service. COVID Marshals should take all reasonable steps to ensure customers comply with QR code use.

    What happens with my personal information?

    The app securely collects limited personal information as you enter a business or venue. Your details will only be kept for 28 to 35 days and will only be released to SA Health for official contact tracing purposes.

    Note: Information provided to SA Health for contact tracing purposes is taken to be information obtained in connection with the operation of the Health Care Act 2008 and is protected under that Act.

    Do SA Police fine people for not using COVID-SAfe Check in?

    SA Police will always defer to education in the first instance, but if the business is still not deploying the QR code check in, then fines may apply.

    What happens if I don’t have a smartphone or if the system is down?

    For circumstances where it might not be possible for a person’s relevant contact details to be captured by the approved contact tracing system include when the person does not have a smartphone, they can complete a written contact tracing record:

    Contact tracing record for attendance at public activities (DOCX, 60.0 KB)

    COVID-Safe Plan

    Do I need a COVID-Safe Plan?

    Depending on the level of restrictions in place in South Australia and your activity will depend on whether you require a COVID Safe Plan

    What is a defined public activity?

    Defined public activities are listed on the Business requirements page.

    What is an approved contact tracing system?

    Approved contact tracing system are COVID SAfe Check-In, ScanTek or any other electronic platform approved by the State Co-ordinator for the purpose of capturing relevant contact details of a person. Currently there are only two options.

    What activities require a COVID Management Plan?

    An approved COVID Management Plan approved by SA Health is required in respect of each of the following:

    • a regulated activity if more than 3000 people are reasonably expected to be present at or participating in the activity or, when Level 1,2 or 3 restrictions are in place, if there is more than 1,000 people reasonably expected to be present or participating in the activity’;
    • the operation of—
      • a nightclub; or
      • relevant licensed premises.

    Which activities require COVID Marshal?

    Whether you require a COVID Marshal will depend on the level of restrictions in place in South Australia and the nature of the activity you undertake.

    A COVID Marshal is required for the following operations:

    • onsite purchase and consumption of food or beverages (whether occurring in an indoor or outdoor area);
    • ceremonies;
    • private functions;
    • operations at:
      • supermarkets
      • hardware stores
      • distribution centres, including associated transport operations
      • gymnasiums and fitness centres
      • swimming pools used by the public
      • sporting clubs
    • any defined public activity in respect of which a COVID Management Plan is required under this direction
    • public assemblies
    • any operations specified as prescribed operations for the purposes of this definition by the State Co-ordinator.

    Nightclubs

    Are nightclubs permitted to be open?

    Yes, but the 1 person per 4 square metre rule applies, there is no standing and drinking or dance floors. Masks must be worn indoors.

    Can we dance at a nightclub?

    No.

    Can we stand and drink at a nightclub?

    No.

    Dancing

    Can we dance at our wedding?

    Dancing is not permitted (by those not in the bridal party).

    Can we dance at our dance studio?

    Yes if there number of people does not exceed 1 person per 8 square metres.

    Can we dance at licensed venues such as pubs, hotels, bars?

    No, unless you are at a wedding and you are part of the bridal party.

    Can we dance at our community hall?

    No, unless you are at a wedding and you are part of the bridal party.

    Hospitality

    Can we open our café pub, hotel, winery or restaurant?

    Yes.

    Capacity will depend on the configuration of your venue. There is no cap on the total number of patrons, however, 1 person per 4 square metres, rule applies.

    Do I need to wear a mask when giving people their takeaway?

    Yes.

    Can I eat and drink at the bar?

    Only if there is seating available at the bar and no food preparation is taking place. You cannot drink whilst standing.

    Can I stand up to consume food and drinks at the pub?

    No. You cannot consume food or drinks whilst standing.

    Can we operate our Shisha/Hookah bar?

    Shisha is not permitted. The business is permitted to operate for the onsite purchase and consumption food or beverages whilst patrons are seated and outdoors.

    We own an icecream/yoghurt shop. Can we have our toppings available for self-serve for customers to put on their icecream or yoghurt?

    No. Communal food or beverage service areas are not permitted.

    Can I go to the casino or a gaming room?

    Casinos and Gaming rooms are permitted to open. With the density requirements of 1 person per 4 square metres.

    Recreation and sport

    Can the gym in my building be open?

    Gyms and pools in a strata title and community title premises are permitted to be open,  provided a person does not leave the premises and the regulatory group responsible for the building approves use. It is recommended only one person from a household uses facilities at a time, and cleaned after.

    Are indoor play cafes permitted to be open?

    Yes, but patrons must wear masks and the 1 per 4 square metres requirements applies.

    Can I go to a trampoline centre or similar?

    Yes, but patrons must wear masks and the 1 per 4 square metres requirements applies.

    Can I go to a dance, yoga or pilates class?

    Yes, indoor fitness such as dance, yoga and pilates can take place, but you must not exceed 1 person per 8 square metres.

    Is club footy/netball permitted?

    Training is permitted, but competition is not permitted.

    Can I go to my gym?

    Yes, indoor fitness facilities (gymnasium, health club, fitness centre, yoga, barre, spin, dance and pilates studios, swimming pools) can open, but they must not exceed 1 person per 8 square metres.

    Can I train at the swimming pool?

    Yes swimming pools can open, as long as they do not exceed 1 person per 8 square metres.

    Personal care services

    Are any personal care services permitted to be open?

    Yes.  Masks for personal care settings, such as hairdressers, barbershops, beauty salons, nail salons tattoo parlours, other premises at which beauty therapy, tanning, waxing, piercing, body modification services, wellness centres, day spas, massage parlours, saunas, bathhouses.

    Note: But not by the customer if it inhibits the service.

    Can I go get a tattoo?

    Yes.

    Can I go to the day spa?

    Yes.

    Is my hairdressing salon permitted to be open?

    Yes.  Hairdressing salons are permitted to be open, but masks must be worn all times. Note: But not by the customer if it inhibits the service.

    Is my beauty salon permitted to be open?

    Yes. Beauty and nail salons are permitted to be open, but masks must be worn bat all times. Note: But not by the customer if it inhibits the service.

    Can I provide massage?

    Yes, wellness centres, day spas and massage parlours can be open, but masks must be worn at all times. Note: But not by the customer if it inhibits the service.

    Public entertainment

    Can I go to Karaoke bar to sing?

    No.

    What are the rules about singing?

    Singing is not permitted in enclosed, non-residential premises unless in an educational setting, an individual lesson, or the person is performing (including backup singers).

    Are cinemas, live theatre or any other live performance venue permitted to open?

    Yes, but patrons must wear masks and the 1 per 4 square metres requirements apply.

    Are zoos, galleries, museums and other places of entertainment open to the public?

    Yes, but patrons must wear masks and the 1 per 4 square metres requirements apply.

    Are amusement parks and arcades open?

    Yes, but patrons must wear masks and the 1 per 4 square metres requirements apply.

    Other

    What’s the maximum capacity allowed at a council meeting?

    People present must not exceed 1 person per 4 square metres.

    Go to top

  • Victoria restrictions

    ACT and NSW

    QLD restrictions

    NT and WA restrictions

    Tasmania restrictions

    Cross border communities

    Arrivals and QR check-in

    Cross-border travel registration

    Overseas arrivals

    What are the new requirement levels for arrivals into South Australia under the Cross Border General Direction?

    Level 1 and Level 2 requirements for arrivals have been changed

    Level 1:

    • A person must submit to a COVID-19 test within 24 hrs of arrival into South Australia
    • Cannot enter High Risk Setting for 14 days after arrival into South Australia or until they get a negative test result, unless they are permitted to enter under Clause 9

    Level 2:

    • A person must submit to a COVID-19 test on day 1, 5 and 13
    • Must self-quarantine until they have submitted to the COVID-19 test (they are not required to quarantine until they get a negative result)
    • Cannot enter High Risk Setting for 14 days after arrival into South Australia or until they get a negative test result, unless they are permitted to enter under Clause 9

    Note – Levels 3 to 6 have not changed

    Victoria restrictions

    I am coming from Victoria to South Australia. Do I need to complete the Cross Border Travel Registration form?

    Yes. All travellers coming to South Australia must first complete a Cross Border Travel Registration. Travellers must complete a separate Cross Border Travel Registration for each person in the travelling party including all children. People will experience delays on arrival if they have not completed an application for each person.

    Are there any restrictions for travellers entering South Australia from Victoria?

    All travellers who have been in Victoria in the past 14 days are prohibited from entering South Australia, except for essential travellers and permitted arrivals.

    Should I travel to Victoria?

    It is recommended that South Australian residents do not travel to Victoria.

    What is the Victorian Cross border corridor?

    From 12:01am 19 July 2021, the Victorian Cross border corridor is defined as the area 40 km either side of the border between South Australia and Victoria.

    I have been in Mildura. What are my requirements?

    The new Direction does not prescribe restrictions on travellers who have already arrived from Mildura Rural City Council Local Government Area. However, SA Health are currently identifying travellers who have arrived on or after 11 July 2021 from that location, or any other Victorian exposure locations and providing specific directions to individuals.  Travellers should:

    What roads can I enter South Australia on from Victoria?

    You can enter South Australia from Victoria by road via:

    • Sturt Highway, Yamba
    • Mallee Highway, Pinnaroo
    • Dukes Highway, Wolseley
    • Wimmera Highway, Laurie Park
    • Casterton Road, Penola
    • Glenelg Highway, Myora
    • Princes Highway, Glenburnie
    • Glenelg River Road, Donovans/Nelson

    I have been in Phillip Island. What are my requirements?

    People who have visited Phillip Island since 12 July 2021, are recommended to get a COVID-19 test and contact SA Health immediately.

    I am a Cross Border Community member. Can I enter South Australia? What are my requirements?

    From 12:01 am 19 July 2021, people who ordinarily reside in the Victorian cross border corridor may enter South Australia for the following reasons:

    • Employment or education
    • Providing care and support or receiving care and support from another person
    • Obtaining food, petrol or other fuel or medical care or supplies
    • Obtaining COVID-19 vaccination.

    They must remain in the cross border corridor while not in South Australia (i.e. do not travel beyond 40km of the South Australian border into broader Victoria for any purpose) and have not, during the period of 14 days before entering South Australia from the Victorian cross border corridor, been associating (in person) with persons from broader Victoria or other restricted zones outside of the cross border corridor.

    Residents who travel beyond the cross border corridor will need apply as a permitted arrival or essential traveller on return.

    I am escaping a domestic violence situation in Victoria. Can I enter South Australia? What are my requirements?

    Yes, people escaping Domestic Violence can enter South Australia from Victoria but are subject to Level 4 requirements:

    • COVID-19 test on day 1, 5, & 13.
    • Self-quarantine for 14 days (from the day of arrival).
    • Must wear a face mask (covering mouth and nose) at any time that they come into contact with the public for a period of 14 days after their arrival in South Australia.

    Where a suitable place of quarantine is not able to be identified, those travellers will be referred to SA Health.

    I am a South Australian resident returning to South Australia from Victoria. What are my requirements?

    Residents returning to South Australia can enter South Australia from Victoria but are subject to Level 4 requirements:

    • COVID-19 test on day 1, 5, & 13.
    • Self-quarantine for 14 days (from the day of arrival).
    • Must wear a face mask (covering mouth and nose) at any time that they come into contact with the public for a period of 14 days after their arrival in South Australia.

    Where a suitable place of quarantine is not able to be identified, those travellers will be referred to SA Health.

    I am a moving from Victoria to South Australia. What are my requirements?

    Yes, people genuinely locating from Victoria enter South Australia but are subject to Level 4 requirements:

    • COVID-19 test on day 1, 5, & 13.
    • Self-quarantine for 14 days (from the day of arrival).
    • Must wear a face mask (covering mouth and nose) at any time that they come into contact with the public for a period of 14 days after their arrival in South Australia.

    Where a suitable place of quarantine is not able to be identified, those travellers will be referred to SA Health.

    What are the testing requirements for Commercial Transport and Freight categories of Essential Travellers coming from Victoria?

    Commercial Transport and Freight travellers who have been in Victoria in the previous 14 days must comply with Level 4 requirements for self-quarantine, testing on days 1, 5 and 13 (or can provide evidence of a COVID-19 or negative COVID-19 test result in the preceding 7 days), and wearing face mask when in contact with public after arrival in South Australia.

    What do furniture removalists need to do when coming from Victoria?

    Furniture removalists who have been in Victoria in the previous 14 days must have evidence of a COVID-19 test within the past 48 hours; or must have a COVID-19 test within 24 hours and QR code in at the testing station.

    I am an Essential Traveller. Can I enter South Australia and what are my requirements?

    Yes you can enter if you are an Essential Traveller, but you must self-quarantine in accordance with your class of Essential Traveller.

    Can I drive from Victoria through NSW to get to Sydney airport without restrictions?

    A person is permitted to transit through the restricted areas to get to the airport provided they travel the most direct and practical route, wear a face mask the entire time they are in the airport or come in contact with people and do not leave the airport before boarding their onward flight.

    ACT and NSW

    Who is prohibited from entering South Australia from New South Wales or the ACT?

    Any person arriving who has been in New South Wales or the ACT in the past 14 days is prohibited from entering South Australia unless they are an essential traveller, genuinely relocating to South Australia or escaping a domestic violence situation.

    Note: Returning South Australian residents who complete the Cross Border Travel Registration will be auto declined. They must apply for an exemption from SA Health to travel to South Australia.

    I am a returning South Australian resident coming from New South Wales? What is the process for me to apply to re-enter South Australia?

    Returning South Australian residents are not permitted to enter South Australia, however they can apply for an exemption from SA Health which may approve travel to South Australia. Applications should be made through the Health Exemptions page.

    Applications for Cross Border Travel Registration without SA Health approval will automatically result in a declined application.

    I am escaping a domestic violence situation in New South Wales (or the ACT). What are my requirements upon arriving in South Australia?

    People escaping domestic violence, arriving from New South Wales or the ACT, will be subject to Level 5 requirements:

    • COVID-19 test on day 1, 5, & 13.
    • Self-quarantine as directed
    • Must wear a face mask (covering mouth and nose) at any time that they come into contact with the public for a period of 14 days after their arrival in South Australia.

    Note: People escaping Domestic Violence from New South Wales or the ACT, must apply for approval from SA Health for a suitable location for quarantine upon arrival in South Australia before they travel. Such travellers are not prohibited from travelling if their matter is urgent.

    What are the requirements for people genuinely relocating to South Australia from New South Wales (or the ACT)?

    People genuinely relocating to South Australia are not permitted to enter South Australia, however they can apply for an exemption from SA Health which may approve travel to South Australia. Applications should be made through the Health Exemptions page.

    Applications for Cross Border Travel Registration without SA Health approval will automatically result in a declined application.

    I have just completed my 14 days quarantine in Sydney, can I travel onto South Australia?

    People who are overseas arrivals (including South Australian residents or people genuinely relocating to SA) having completed 14 days quarantine in Sydney, are not permitted to enter South Australia however they can apply for an exemption from SA Health which may approve travel to South Australia. Applications should be made through the Health Exemptions page.

    Note: Submitting the Cross Border Travel Registration without SA Health approval will result in a declined application.

    Travellers should apply as soon as they arrive in Australia for that exemption to ensure they receive the exemption in time.

    I am a Commonwealth MP and have been in Canberra. What are the requirements for me (and my staff) travelling back to South Australia?

    Commonwealth MPs and staff who have been in the ACT at any time in the 14 days prior to arrival, will be subject to Level 4 requirements:

    • COVID-19 test on day 1, 5, & 13
    • Must self-quarantine for 14 days
    • A person must wear a face mask (covering mouth and nose) at any time that they come into contact with the public.

    I am a Commonwealth MP and have been in Canberra. Can I transit through another airport before I arrive in Adelaide?

    Commonwealth MPs and staff are permitted to transit through a restricted zone airport (eg Melbourne or Brisbane) but not New South Wales or they will be subject to Level 5 restrictions.

    What are the testing requirements for Commercial Transport and Freight categories of Essential Travellers coming from New South Wales?

    Commercial Transport and Freight travellers who have been in New South Wales in the previous 14 days must comply with Level 4 requirements for self-quarantine, testing on days 1, 5 and 13 (or can provide evidence of a COVID-19 or negative COVID-19 test result in the preceding 7 days), and wearing face mask when in contact with public after arrival in South Australia.

    What do furniture removalists need to do when coming from New South Wales or ACT??

    Furniture removalists who have been in New South Wales or ACT in the previous 14 days must have evidence of a COVID-19 test within the past 48 hours; or must have a COVID-19 test within 24 hours and QR code in at the testing station.

    I am an Essential Traveller arriving in South Australia from New South Wales. What are the requirements?

    Essential Travellers can enter South Australia from New South Wales or the ACT, but will be subject to Level 4 requirements:

    • COVID-19 test on day 1, 5, & 13.
    • Self-quarantine for 14 days
    • Must wear a face mask (covering mouth and nose) at any time that they come into contact with the public for a period of 14 days after their arrival in South Australia.

    Note: Greater scrutiny will be applied in screening for essential travellers arriving from NSW and ACT. Essential travellers have their own quarantine requirements please refer to Essential Traveller table.

    What roads can Essential Travellers or returning South Australian residents and people genuinely relocating, and people escaping Domestic Violence enter South Australia on?

    If entering South Australia via road from New South Wales, the Northern Territory or Western Australia, you must enter South Australia on the following roads:

    • New South Wales: Wentworth-Renmark Road, Calperum Station (outside Renmark), Barrier Highway, Oodla Wirra

    What is the New South Wales Cross Border Corridor?

    The NSW cross border corridor is defined as the Local Government Area of Broken Hill in the State of New South Wales and the townships of Manna Hill, Olary, Tikalina and Cockburn in the State of South Australia.

    What the rules for Cross Border members in New South Wales?

    Travellers outside of the corridor will no longer be permitted to enter South Australia unless they are an Essential Traveller or permitted arrival.  Essential travellers will be subject to Level 4 requirements:

    • COVID-19 test on day 1, 5, & 13.
    • Self-quarantine for 14 days (from the day of arrival).
    • Must wear a face mask (covering mouth and nose) at any time that they come into contact with the public for a period of 14 days after their arrival in South Australia.

    Permitted Arrivals - people genuinely relocating and people escaping domestic violence, are subject to Level 5 requirements:

    • COVID-19 test on day 1, 5, & 13.
    • Quarantine at a place determined by an authorised officer for 14 days (from the day of arrival).
    • Must wear a face mask (covering mouth and nose) at any time that they come into contact with the public for a period of 14 days after their arrival in South Australia.

    Cross border corridor residents will still be permitted to enter South Australia however, only for a strict number of reasons:

    • Employment or education
    • Providing care and support or receiving care and support from another person
    • Obtaining food, petrol or other fuel or medical care or supplies
    • Obtaining COVID-19 vaccination.

    South Australian residents outside of the corridor travelling to Broken Hill and returning to South Australia will only be able to do so for essential work or with an SA Health exemption.

    Can I transit through an Airport in NSW, QLD, ACT?

    Yes. Travellers are permitted to transit through an Airport in NSW, QLD or ACT. They must not leave the airport before boarding their flight and must wear a mask for the entirety time they are in the airport and on the flight or when they come in contact with a member of the public.

    QLD

    Who is prohibited from entering South Australia from Greater Brisbane?

    Any person arriving from Greater Brisbane is prohibited from entering South Australia unless they are an essential traveller, a returning South Australian resident, a person genuinely relocating to South Australia or a person escaping domestic violence.

    What is the ‘Greater Brisbane Area”?

    The Greater Brisbane Area defined as the local government areas of:

    • City of Brisbane
    • Moreton Bay Regional Council
    • Sunshine Coast Regional Council
    • Noosa Shire Council
    • City of Gold Coast
    • Logan City
    • City of Ipswich
    • Redland City
    • Lockyer Valley Regional Council
    • Scenic Rim Regional Council
    • Somerset Regional Council.

    Are there any exceptions for arrivals from Greater Brisbane area?

    Yes. Essential travellers, returning South Australian residents and people genuinely relocating, and people escaping Domestic Violence arriving from Greater Brisbane are subject to Level 4 requirements:

    • COVID-19 test on day 1, 5, & 13.
    • Self-quarantine for 14 days (from the day of arrival).
    • Must wear a face mask (covering mouth and nose) at any time that they come into contact with the public for a period of 14 days after their arrival in South Australia.

    Note: Essential travellers have their own quarantine requirements please refer to Essential Traveller table.

    Are there any restrictions for travellers entering South Australia from Queensland?

    From 12:01 am 16 July 2021, travellers from any other area of Queensland (including Townsville and the Big Red Bash) can enter South Australia without restrictions.

    I am escaping a domestic violence situation in Greater Brisbane. Can I enter South Australia? What are my requirements?

    Yes.

    From 12:01am 16 July 2021, people escaping Domestic Violence from Greater Brisbane, are subject to Level 4 requirements:

    • COVID-19 test on day 1, 5, & 13.
    • must self-quarantine for 14 days
    • A person must wear a face mask (covering mouth and nose) at any time that they come into contact with the public

    I am a South Australian resident returning to South Australia from Greater Brisbane. What are my requirements?

    From 12:01 am 16 July 2021, residents returning to South Australiacan enter South Australia from Greater Brisbane, are subject to Level 4 requirements:

    • COVID-19 test on day 1, 5, & 13.
    • must self-quarantine for 14 days
    • A person must wear a face mask (covering mouth and nose) at any time that they come into contact with the public.

    I am a moving from Greater Brisbane to South Australia. What are my requirements?

    From 12:01am 16 July 2021, people genuinely locating from can enter South Australia from Greater Brisbane, are subject to Level 4 requirements:

    • COVID-19 test on day 1, 5, & 13.
    • must self-quarantine for 14 days

    A person must wear a face mask (covering mouth and nose) at any time that they come into contact with the public.

    Am I able to travel from Cairns to South Australia without restrictions?

    Yes, you are able to enter South Australia from Cairns without restrictions as long as have not been in Greater Brisbane in the last 14 days.

    I am an Essential Traveller. Can I enter South Australia and what are my requirements?

    Yes you can enter if you are an Essential Traveller, but you must self-quarantine in accordance with your class of Essential Traveller.

    What are the specific testing requirements for Commercial Transport and Freight categories of Essential Travellers travelling from Greater Brisbane?

    Commercial Transport and Freight categories are excused from the COVID-19 testing regime if they can produce evidence of a COVID-19 or a negative COVID-19 result in the last 7 days as long as they have not been in NSW, Vic or ACT in the past 14 days.

    What are the specific testing requirements for furniture removalists travelling from Greater Brisbane?

    Furniture removalists from QLD are excused from the COVID-19 testing regime if they can produce evidence of a COVID-19 or a negative COVID-19 result in the last 7 days as long as they have not been in NSW, Vic or ACT in the past 14 days.

    NT/WA

    I am a traveller arriving from Western Australia or Northern Territory after 12.01 Sunday 11 July 2021, what are my restrictions?

    If you have arrived from either Western Australia or Northern Territory after 12.01 am Sunday 11 July 2021, free to enter without restrictions.

    I am flying from an unrestricted zone of Darwin through a restricted zone of Brisbane airport, can I do that.

    Yes, a person is permitted to transit through the Brisbane airport to get to South Australia as long as they wear a mask the entire time and do not leave the airport before their onward flight.  There will no restrictions on you upon arrival.

    Tasmania

    Can I enter South Australia from Tasmania without any requirements?

    Yes, currently there are no restrictions for travellers entering South Australia from Tasmania.

    Cross border communities

    What is the Cross border corridor and who is considered a Cross Border Community Member?

    Cross border corridor is defined as:

    Victoria - the area 40 km either side of the border between South Australia and Victoria

    New South Wales: the local government area of Broken Hill in the State of New South Wales and the townships of Manna Hill, Olary, Tikalina and Cockburn in the State of South Australia.

    I am a Cross Border Community member in Victoria. Can I enter South Australia? What are my requirements?

    From 12:01 am 19 July 2021, people who ordinarily reside in the Victorian cross border corridor may enter South Australia for the following reasons:

    • Employment or education
    • Providing care and support or receiving care and support from another person
    • Obtaining food, petrol or other fuel or medical care or supplies
    • Obtaining COVID-19 vaccination.

    They must remain in the cross border corridor while not in South Australia (i.e. do not travel beyond 40km of the South Australian border into broader Victoria for any purpose) and have not, during the period of 14 days before entering South Australia from the Victorian cross border corridor, been associating (in person) with persons from broader Victoria or other restricted zones outside of the cross border corridor.

    Residents who travel beyond the cross border corridor will need apply as a permitted arrival or essential traveller on return.

    I am a Cross Border Community member in New South Wales. Can I enter South Australia? What are my requirements?

    From 12:01 am 19 July 2021 Cross border corridor residents will still be permitted to enter South Australia however, only for:

    • Employment or education
    • Providing care and support or receiving care and support from another person
    • Obtaining food, petrol or other fuel or medical care or supplies
    • Obtaining COVID-19 vaccination.

    South Australian residents outside of the corridor travelling to Broken Hill will only be able to do so for essential work or with an SA Health exemption.

    All arrivals

    Do I still have to wear a mask upon arrival at Adelaide Airport?

    Travellers entering South Australia by plane must wear a face mask (covering mouth and nose) at all times when on the plane or present at any airport.

    Do I still have to wear a mask to enter Adelaide Airport?

    Yes, a face mask (covering mouth and nose) must be worn at all times when present at Adelaide Airport.

    What is a high risk setting?

    A high risk setting means each of the following:

    • a residential aged care facility
    • a disability care facility
    • a prison, correctional facility, training centre or other place of custody
    • any of the following areas within a hospital
      • an emergency department
      • an intensive care unit
      • a respiratory ward
      • an oncology ward
    • health care services provided in any of the Aboriginal communities listed in Schedule 1 in the Emergency Management (Cross Border Travel—General) (COVID-19) Direction 2021, or any other Aboriginal community controlled health service.

    What are the graduated levels of requirements for travellers entering South Australia?

    There are 6 levels graduating in restrictions commensurate with the risk of transmission of COVID.

    Depending on the level that is declared for a traveller, that will dictate what requirements travellers must comply with as set out in the Entry requirements chart on the Cross-border travel Direction page.

    What are the requirements for the various levels?

    View the Entry requirements chart found on the Cross-border travel Direction page for a full description of each level’s requirements.

    Who is a Category 1 Essential Traveller?

    Category 1 Essential Travellers are:

    • National and State security and governance
    • Emergency services workers
    • Commercial transport and freight services
    • Remote or isolated workers who travel to restricted or prohibited zone locations
    • Cross border community members

    Who is a Category 2 Essential Traveller?

    Category 2 Essential Travellers are residents from the restricted or prohibited zones:

    • National and State security and governance
    • Specialist workers in essential sectors
    • Commercial transport and freight services
    • Remote or isolated workers
    • Passing through
    • Foreign diplomatic or consular staff

    What are the requirements for airport aerodrome, bus or rail terminal arrivals?

    All travellers should download the mySA GOV app from Google Play or the App Store prior to travel to South Australia.

    Travellers are required to use the COVIDSAfe Check-In to scan a QR code specific to the Adelaide Airport or any aerodrome, bus or rail terminal immediately after their arrival.

    For travellers who do not have a smartphone, they must provide their relevant contact details to a person authorised or required to collect such contact details.

    Travellers are also reminded that before arriving in South Australia or at the time of arriving in South Australia, they must complete and lodge a Cross Border Travel Registration.

    How do I find where I can scan the QR code at Adelaide Airport?

    Travellers will be directed to a designated area to check in via the COVID SAfe Check-in system using the mySA GOV app.

    What is the 'Self Check-in'?

    Travellers will now receive an email from South Australia Police that request that they complete a “Self Check-in”. This will “check” them in as arriving in South Australia.

    Travellers will either declare that they have arrived, or will be arriving in South Australia as per the date declared on their Cross Border Travel Registration.

    When will I receive the email from South Australia Police to do the 'Self Check-in'?

    The email from South Australia Police will arrive on the day you are expected to arrive in South Australia.

    What if my travel plans changed, will I still receive the email?

    As you completed the Cross Border Travel Registration with a date of arrival into South Australia, you will still receive the email from South Australia Police, but you will be able to select the option to advise that you no longer intend to travel to South Australia.

    Does the 'Self Check-in' mean I don’t have to do the Cross Border Travel Registration?

    No. All travellers who wish to enter South Australia must still complete and lodge a Cross Border Travel Registration prior to their travel.

    What if my phone is not working, can I do the COVID SAfe Check-In any other way?

    Yes. If you don’t have a mobile phone or are having difficulty with it, you will be able to check in through an authorised officer.

    I don’t own a smart phone. Can I do the COVID SAfe Check-In any other way?

    Yes. If you don’t have a mobile phone or are having difficulty with it, you will be able to check in through an authorised officer.

    Can I do the COVID SAfe Check-In at the airport through my camera?

    Yes, but the preferred way is via the COVID Safe Check-In or by providing relevant contact details to an authorised officer.

    I am an interstate visitor in South Australia. Do I need to use the COVID SAfe Check-In to check in at restaurants, bars, hotels etc?

    Yes. Once in South Australia, you must use the COVID SAfe Check-In when arriving at a business, venue or event in South Australia. The QR code will be displayed and you will be asked to check-in on entering.

    Cross-border travel registration

    I am coming to South Australia. Do I need to complete the Cross Border Travel Registration form?

    Yes. All travellers coming to South Australia are required to complete the Cross Border Travel Registration form under the Cross Border Travel Direction.

    Does this include returning SA residents?

    Yes. All travellers.

    How many days in advance should I complete my  Cross Border Travel Registration form?

    All travellers must complete their Cross Border Travel Registration at least 7 days before travel.

    I have a long term Cross Border Travel Registration approval. Do I need to complete the travel registration form again?

    No, your current approved registration is still valid.

    I have an approved Cross Border Travel Registration form for a future date and have not travelled on it yet. Do I need to complete the travel registration form again?

    No, your current approved registration is valid until you travel on the nominated date.

    Overseas arrivals

    I have returned from Overseas and completed my 14 days quarantine in Sydney can I travel into South Australia?

    People who are overseas arrivals (including South Australian residents or people genuinely relocating to SA) having completed 14 days quarantine in the Sydney, are not permitted to enter South Australia, however they can apply for an exemption from SA Health which may approve travel to South Australia. Applications should be made through the Health Exemptions page.

    Note: Submitting the Cross Border Travel Registration without SA Health approval will result in a declined application.

    Travellers should apply as soon as they arrive in Australia for that exemption to ensure they receive the exemption in time.

    I have returned from Overseas and completed my 14 days quarantine in Melbourne, can I travel into South Australia?

    Yes you are free to travel into South Australia without restrictions.

    I am travelling to South Australia from New Zealand. What are my requirements?

    Any person travelling from New Zealand does not need to quarantine or receive COVID-19 tests upon arrival.

    I am arriving in South Australia on an international flight (other than New Zealand or the Cook Islands). What are the requirements?

    All international arrivals (other than New Zealand or the Cook Islands) into Australia are required to quarantine in supervised accommodation for 14 days to ensure compliance.

    All international arrivals entering South Australia will be placed in an SA Health approved hotel to complete the mandatory 14 days quarantine.

    All overseas arrivals who arrive in South Australia directly from an overseas flight are to reside and remain, quarantined and segregated from other persons, at a place determined by an authorised officer for a 14-day period. When determining the quarantine period, the date of arrival is not to be counted.

    All overseas arrival must submit to a COVID-19 test on day 1, 5 and 13.

    Essential travellers who are overseas arrivals must quarantine at a place determined by an authorised officer. Essential travellers (Commercial Transport and Freight, National and State Security and Governance, and Foreign Diplomatic or Consular Staff) are not required to comply with the quarantine requirement during any period in which they are performing functions, duties or activities or travelling to or from the place where they are performing the functions, duties or activities.

    Are there any exemptions to arrivals?

    A person is not deemed to have arrived in South Australia in the following circumstances:

    • in the case of an arrival on an aircraft for the purpose of travelling on a connecting flight to another Australian State or Territory; or
    • the person has approval of:
      • the Chief Executive of the Department for Health and Wellbeing, the South Australian Chief Public Health Officer or a deputy Chief Public Health Officer to arrive in South Australia for the purpose of taking the connecting flight; and
      • the relevant authority in the other State or Territory to travel to that State or Territory; or
    • the person does not leave the airport in South Australia; or
    • the person does not disembark from the vessel they arrived on in South Australia.

    How is the 14 day quarantine calculated?

    The day of arrival is not to be counted.

    i.e If a person arrives on 7 October 2020 and is required to quarantine, the 14 day period of quarantine ends at midnight on 21 October 2020.

    What if I refuse to quarantine?

    If you are directed by a health professional or law enforcement agency to quarantine for 14 days, you must do so, you could be fined or arrested.

    A $1,000 on-the-spot fine can be issued to anyone breaching self-quarantine requirements.

    SA Health and SA Police are working together to monitor people who should be in quarantine and fines may be issued to people who breach these directives.

    What does 'screening of arrivals' mean?

    When you arrive in South Australia, a screening officer may require you to answer questions about whether you have been overseas in the last 14 days or are suffering any symptoms of COVID-19.

    A screening officer may require a person arriving in South Australia to submit to a COVID-19 Test, wear a face mask (covering mouth and nose) in South Australia at any time that they come into contact with the public for up to 14 days or quarantine at a place specified by the screening officer for up to 14 days.

    Do I have to wear a mask when I arrive at Adelaide Airport?

    Yes. A person (including crew of commercial transport and freight services) may not enter South Australia by plane unless the person wore a face mask (covering mouth and nose) at all times while the person was on the plane or present in any airport terminal during the journey.

    Note: exemptions include:

    • A person is not required to wear a mask if they have a relevant medical condition, including problems with their breathing, a serious condition of the face, a disability or a mental health condition.
    • A mask is not required to be worn in circumstances where the ability to see the mouth is essential for communication, such as to enable communication by or with any patron who is deaf or hard of hearing.
    • A mask is not required to be worn when a person is eating or drinking.
    • A child under the age of 12 is not required to wear a mask.

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  • What is the new Tiered approach to testing and quarantining?

    The tiers are now as follows:

    If you have been present at any of the exposure location sites, you are required to follow the tier level requirements associated with the exposure site.

    Tier 1 — Persons required to test and quarantine for 14 days with their household

    Tier 2 — Persons required to test and quarantine for 14 days

    Tier 3 — Persons required to get a COVID-19 test

    Tier 4 — Persons required to get a COVID-19 test if symptoms develop

    For more information and to monitor the latest list of Exposure Locations, visit the SA Health website.

    What are my testing requirements?

    You must:

    • Test within 24 hours of notification or identification of attendance at exposure site (unless you’ve obtained a test between the exposure period and the date of notification);
    • Day 5, being 5 days after the exposure date (or, if at a Tier 1 site, your household member’s last exposure date) and
    • Day 9, if the first test  occurred between days 4 and 7 from the exposure date (or, if at a Tier 1 site, your household member’s last exposure date), and
    • Day 13, being 13 days after the exposure date (or, if at a Tier 1 site, your household member’s last exposure date).

    Note: A person is not required to obtain more than one test in a 48 hour period.

    Examples:

    • A person who was notified that they were at an exposure site 4 days after their exposure must have a day 1 test, a day 9 test and a day 13 test but is not required to have a day 5 test;
    • A person who self-identified they were at an exposure site 6 days after their exposure must have a day 1 test, day 9 test and a day 13 test, but is not required to have a day 5 test;
    • A person who was notified that they were at an exposure site 8 days after their exposure must have a day 1 test and a day 13 test.

    You should get tested immediately at any time during the 14 days if they develop new symptoms.

    Can I book a COVID-19 test online?

    Yes. SA Health is initially trialling an online booking system at the drive-through testing site at Ridgehaven Waterworld.

    Bookings will be required to have a COVID-19 test at the Ridgehaven Waterworld site from Saturday 24 July.   – This is currently closed due to weather.

    If you require assistance, someone will be available on-site to help you to make a booking.

    What if I haven’t received an SMS or call from SA Health? Does that mean I don’t have to get a COVID-19 test or quarantine?

    No. This direction applies to a person whether or not they have already received a notification from SA Health that they were at an exposure site during an exposure period.

  • What are the visitation rules related to vaccination numbers at Residential Aged Care Facilities?

    For a resident of a Residential Aged Care Facility (RACF) with more than 70% of its residents who have had at least one dose of a COVID-19 vaccine, there is no limit of care and support visits per day.

    A resident of a RACF with less than 70% of  residents who have had at least one dose of a COVID-19 vaccine, may have one care and support visit of two persons or two separate visits from one person, per day.

    Who must wear a mask at a Residential Aged Care Facility?

    All people (excluding residents) at a Residential Aged Care Facility must wear a mask.

    Only exceptions include:

    • if, in the professional opinion of a service provider or carer on the premises of a (Residential Aged Care Facility) RACF, or in the opinion of the service organisation providing the service at the RACF, the wearing of a mask will hinder the provision of the relevant care and/or impact resident safety or wellbeing; or
    • by a person who has a relevant medical condition, including problems with their breathing, a serious condition of the face, a disability or a mental health condition; or
    • in circumstances where the ability to see the mouth is essential for communication, such as to enable communication by or with any person who is deaf or hard of hearing;
    • a person who is eating or drinking, or
    • a child under the age of 12 years or
    • a resident or live-in staff member of a residential care facility is not required to wear a mask, including in circumstances in which it is not possible to comply with the physical distancing principle, or
    • if the person is carrying out functions as an essential worker and it is not possible to properly carry out those functions with a mask on.

    Who is prohibited from entering a Residential Aged Care Facility?

    A person cannot enter a Residential Aged Care Facility if:

    • during the 14 days immediately preceding the entry, the person had known contact, other than contact during which the person wore appropriate personal protective equipment, with a person who has a confirmed case of COVID-19; or
    • the person has a temperature higher than 38 degrees Celsius, or has a history of fever or chills in the preceding 72 hours, or symptoms of acute respiratory infection or loss of taste and smell; or
    • from 1 June 2021 the person has not been vaccinated against the 2021 seasonal influenza; or
    • the person has undertaken a COVID-19 test and is awaiting the test result, unless the person submitted to the COVID-19 test in accordance with routine surveillance testing of asymptomatic persons; or
    • the person is prohibited from entry into a RACF by reason of a Cross Border Travel direction.

    Eg. A person arriving from a zone subject to Level 1 requirements under the Cross Border Travel direction must not enter or remain in a high risk setting (which is defined to include a RACF) in South Australia for a period of 14 days after their arrival in South Australia or until they return a negative COVID-19 test result.

    Note: A person who has not received the 2021 influenza vaccination since 1 June 2021 due to observing the recommended waiting period between the COVID-19 and influenza vaccine is permitted to enter the Residential Aged Care Facility if they provide evidence of the date of receipt of the COVID-19 vaccination to the facility. The person must also take all reasonable steps to ensure that they receive the influenza vaccine as soon possible.

    Can I come from interstate to visit my relative?

    Yes, as long as you are not entering from a restricted zone (NSW, ACT, VIC, Greater Brisbane).

    I am a personal care worker at a nursing home. Do I have to wear a mask?

    Yes, unless as indicated in the exemption above.

    Can I visit a resident from interstate for an end of life visit?

    Yes.

    Can I provide personal care at multiple nursing homes?

    Yes. A personal care worker is permitted to work at multiple facilities, however it is strongly advised where possible, personal care workers remain at one facility.

    Can I visit a Residential Aged Care Facility if I am looking to move into that facility?

    Yes, if you are a prospective resident of a Residential Aged Care Facility you can arrange a visit and should contact the facility to make arrangements.

    What are my requirements as an operator of a Residential Aged Care Facility?

    The operator of a Residential Aged Care Facility must maintain records of any COVID-19 vaccinations received by employees, contractors and volunteers of a Residential Aged Care Facility and provide such records to an authorised officer on request.

    Do Residential Aged Care Facility (RACF) operators have to keep a record of vaccination status of their residents?

    Yes. An operator of an RACF must also as far as is reasonably practicable, maintain a record of residents of the RACF who have received COVID-19 vaccinations.

    What are my requirements as an employee, contractors or volunteers of an Residential Aged Care Facility?

    Employees, contractors or volunteers of a Residential Aged Care Facility must notify the operator of the RACF (as soon as possible) of:

    • any additional place of employment; and
    • any COVID-19 case identified at any additional place of employment;
    • any COVID-19 vaccination they have received, if the vaccination was not conducted through a vaccination clinic held at that Residential Aged Care Facility.

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  • All international arrivals into Australia are required to stay within supervised accommodation for 14 days at their port of arrival in Australia.

    South Australia is part of a national repatriation plan for returning Australian citizens. Quarantine fees apply to all international passengers including Australian citizens and Australian permanent residents in hotel quarantine.

    Why has the cost recovery model been introduced?

    The SA government supported the costs for all quarantine accommodation and meals since the Australian government closed international borders and introduced quarantine requirements.

    Mandatory quarantine of international travellers is crucial to stop the spread of COVID-19 in SA.

    The quarantine fee will reduce the financial burden of COVID-19 on SA taxpayers. The total fee will help repay the government for the cost of providing the quarantine to you.

    Are there costs for hotel quarantine?

    From Saturday 18 July 2020 ACST, international arrivals are required to pay for their hotel quarantine accommodation.

    The fee includes meals and hotel room costs and contributes to the essential services provided by the SA government including SA Police, SA Health nurses and midwives, telehealth medical care, mental health and wellbeing support, transport, logistics and security.

    Travellers who purchased flights before 12.00 pm 13 July 2020 ACST will be excluded from quarantine fees. Evidence needs to be supplied and these travellers are still required to quarantine in government-arranged accommodation.

    Travellers who stay in a medi-hotel on more than one occasion may incur a higher quarantine fee.

    What are the costs for hotel quarantine?

    For travellers in a room not shared with other travellers, the cost will be $3000.

    For travellers in rooms shared with others, the cost will be $3000, plus:

    • $1000 for each additional adult
    • $500 for each additional child
    • No additional cost for children under 3.

    Please note: The total cost invoiced will be divided by the total number of adult travellers.

    For example: a family of 2 adults and 2 children over the age of 3 in shared accommodation pays $5000. In this example, the invoice will reflect a cost of $2000 per adult.

    For example: a family of 3 adults and 1 child over the age of 3 in shared accommodation pays $5500. In this example, the invoice will reflect a cost of $1666 per adult.

    Travellers who entered quarantine as part of a group but elect to quarantine in a single room will be charged $3000.

    Requested room changes may incur additional cost.

    Can I choose my hotel or stay in a private residence?

    No. The government has worked with the hotel industry to ensure a range of suitable accommodation is available for quarantine purposes.

    Can I purchase additional services or request a different room?

    You can request some additional services, including extra meals, which will need to be paid for on departure. The SA government works with the medi-hotel providers to allocate rooms that are appropriate for your circumstances and requests for changes can be considered, but may not be available. Room change requests are considered by the State Control Centre-Health and will incur an additional fee.

    Do I have to pay for the hotel food if I provide my own?

    Yes. Daily meals are included in the quarantine fee and there is no option to exclude them. All medi-hotels cater for a wide variety of dietary requirements. Please tell hotel staff if you have dietary requirements when you arrive.

    Will I be charged more if I must stay longer in quarantine?

    The quarantine fees are a fixed price. You will not be charged more if you are required to stay in quarantine longer.

    Do all international arrivals have to pay?

    Fees apply to all international passengers including Australian citizens and Australian permanent residents in hotel quarantine.

    The fee will not apply to travellers who purchased their flights before 12.00 pm 13 July 2020 ACST. Evidence will need to be supplied. These travellers will still be required to quarantine in government-arranged accommodation.

    How do I make a payment?

    Invoices will be posted or emailed to travellers following medi-hotel check out. If a residential or postal address or email is not available, invoices will be delivered to the traveller’s medi-hotel room prior to departure.

    If travellers enter quarantine as part of a group, the eldest traveller in the group will receive the invoice from SA Health, with others in the group identified on the invoice. Invoices can be split at request.

    Payment and support details are noted on the invoice. Payment must be made in Australian dollars.

    A range of payment options are available:

    • Telephone payment with Visa or Mastercard
    • BPAY (the BPAY name will display as “Oracle Operating” or “DHW”)
    • Cheque.

    What payment plans are available?

    You will have 30 days to pay the invoice. In that time you can arrange a payment plan of three to six months, with weekly, fortnightly or monthly payments.

    What if I can’t afford to pay?

    If a payment plan is still not affordable, you may apply for a financial hardship agreement. Once the quarantine fee invoice has been received from the South Australian government, travellers can apply for a financial hardship agreement.

    You will need to provide evidence that it would cause financial hardship to repay the debt in full. Appropriate documentation includes, but is not limited to, copies of your most recent:

    • Payslips
    • Statement of any Commonwealth/Centrelink benefits received
    • Statements showing any other income received
    • Bank account statements
    • Your latest rental agreement showing rent paid or mortgage repayment schedule letter
    • Schedule of loan repayment for loans held with any other institution
    • A copy of your recent utility bills, including gas, electricity, telephone and water
    • Council rates, school fees and any other regular expenses

    You can get help from a financial counsellor by contacting the National Debt Helpline on 1800 007 007. Financial counsellors provide free, independent and confidential advice to help you manage your debts or negotiate with creditors.

    How can I apply for a financial hardship agreement?

    Once the quarantine fee invoice is issued you have 30 days to apply for a financial hardship agreement. Applications can be made via the International arrivals page.

    It will take approximately three weeks to process your application and to notify you of the outcome.

    Are all Australian states and territories charging for quarantine?

    All states and territories currently accepting international travellers have introduced quarantine fees.

    What if I booked my flight before the announcement, do I still have to pay for the accommodation?

    If, before 12.00 pm 13 July 2020 ACST you have a confirmed international arrival date into SA, even if you arrive on or after 12.01 am 18 July 2020 ACST you will not be required to pay the quarantine accommodation fee. Evidence will need to be supplied.

    You will still be required to quarantine in the government-arranged accommodation for the duration.

    If I have applied for a quarantine exemption, do I automatically exempt from the quarantine fee?

    No. An exemption from quarantine is not the same as a financial hardship agreement. You will need to quarantine while any financial agreement is being considered, and you will be required to pay for the quarantine for a period of up to 14 days unless you are granted a financial hardship agreement.

    Will my travel insurance cover the quarantine fee?

    Please contact your travel insurance company directly for more information.

    Does GST apply to the quarantine fees?

    GST does not apply to a fee or charge associated with the mandatory quarantine regime after entering South Australia.

    I travelled to South Australia for work, can my employer be invoiced for my quarantine fee?

    The quarantine fee invoice will be issued to the individual who was in quarantine. It cannot be re-issued in your employer’s name. It is the responsibility of the individual and employer to determine who will pay the invoice.Go to top

  • What is supervised quarantine?

    Supervised quarantine is when a person is directed to enter, reside and remain at a supervised medi-hotel site by an authorised officer.

    What is considered a high risk setting?

    A high risk setting means—

    • a residential aged care facility as defined in the Residential Aged Care Facilities Direction or any direction replacing that direction from time to time;
    • a prison, correctional facility, training centre or other place of custody;
    • a facility for the provision of health care services of a type referred to in the Public Activities Direction; or
    • a meatworks or meat processing facility
    • the land comprising an Aboriginal community.

    What are the testing requirements for those in supervised quarantine?

    A person undertaking supervised quarantine at a quarantine facility must submit to a nasal swab COVID-19 test on day 1, 5 and 13.

    A person undertaking supervised quarantine at a quarantine facility must submit to a daily saliva COVID-19 test for the period of quarantine, other than on days 1, 5, and 13.

    What is a quarantine facility unit?

    A quarantine facility unit is the accommodation and designated outdoor areas of a quarantine facility to which a person undertaking supervised quarantine at the quarantine facility is confined.

    Can I leave the quarantine facility unit?

    No. A person undertaking supervised quarantine at the Quarantine Facility must not leave the facility unless for an emergency.

    A person undertaking supervised quarantine in a quarantine facility is to remain isolated within their dedicated quarantine facility unit along with the other persons undertaking supervised quarantine in that unit.

    I am in quarantine. Do I have to wear a mask?

    A person undertaking supervised quarantine is only required to wear a mask when people who are not subject to quarantine are present or if directed to do so by an authorised officer.

    What are my COVID-19 testing requirements as a medi-hotel or designated Red Zone airport worker?

    You must:

    • submit to daily saliva testing except on the days when they undertake a PCR COVID-19 test
    • submit to a nasal swab COVID-19 test at least once every 8 calendar days, during the period commencing when you are first physically present on the medi-hotel site or airport site and ending 14 days after you are last physically present on the medi-hotel site or designated red zone at an airport
    • when ceasing work at the site for a period of 4 or more days you must receive an additional COVID-19 test on your last day working at the site (day 1 test), three days after working at the site (day 4 test), a further six days after the day 4 test (day 10 test) and if you are not returning to work at the site prior to fifteen days you must receive a fourth COVID test on the fifteenth day after working at the site (day 14 test).

    If I am directed to quarantine at a quarantine facility, what are my requirements?  

    A person directed to undertake supervised quarantine at a quarantine facility must undergo testing requirements which are imposed by Supervised Quarantine Direction and not the Cross Border Travel General Direction.

    Which employees does the testing requirements and compliance apply to in the Supervised Quarantine Direction?

    The Supervised Quarantine Direction testing and requirements apply to any person who:

    • is physically present on a medi-hotel site for the purpose of performing work of any kind; or
    • is physically present in a designated red zone at an airport site for the purpose of performing work associated with the processing of overseas or restricted zone arrivals or the processing and handling of the luggage of overseas or restricted zone arrivals; or
    • is physically present in an airport site for the purpose of performing work associated with:
      • the processing and handling of the luggage of designated red zone overseas or restricted zone arrivals; or
      • otherwise occurring within a location to which designated red zone overseas or restricted zone arrivals have access. For example, a cleaner.

    I have ceased working at a medi-hotel or red zone of the airport.  Am I required to undergo further testing?

    Yes, commencing on the last day of work you will enter a 15 day COVID-19 testing regime, where you will be required to be test on the last day of work (day 1), 3 days later (day 4), a further 6 days later (day 10) the 15 day (day 14).  An example of this is if a person works their last day at a medi-hotel or airport red zone on the 13 March 2021 they must get tested on that day (day 1), 16 March 2021 (day 4), 22 March 2021 (day 10) and 22 March 2021 (day 14).

    I am taking 3 days off between shifts at a medi-hotel or red zone of the airport.  Am I required to undertake any further testing.

    No, you only have to undertake extra testing if you are away from the medi-hotel or red zone for more than 4 days. The testing regime remains the same.

    I have worked at a medi-hotel or red zone of airport and I am taking 10 days annual leave, do I need to undertake further testing during this time.

    Yes, you will be required to undertake testing on the last day before you go on leave (day 1), then 3 days later (day 4), and a further 6 days, (day 10).  Upon returning to the medi-hotel or red zone of the airport you will be required to resume the normal testing regime.

    I have worked at a medi-hotel or red zone of airport and I am taking 16 days leave and travelling interstate, am I required to be tested.

    Yes, commencing on the last day of work you will enter a 15 day COVID-19 testing regime, where you will be required to be test on the last day of work (day 1), 3 days later (day 4), 6 days later (day 10) the 15 day (day 14).  Upon returning to the medi-hotel or red zone of the airport you will be required to resume the normal testing regime.

    Can I count a PCR test undertaken during this new provision as part of the 8 day process on returning to work?

    Yes it can be counted as a test required to be taken at least once every 8 calendar days

    I work in a medi-hotel and at a Residential Aged Care Facility. Is this permitted?

    No. People who work, are employed or engaged at a medi-hotel site are unable to work, be employed, engaged or be present at a high risk setting such as Residential Aged Care Facility if they have worked in a medi-hotel in the last 14 days.

    Am I required to tell my employer if I work at a medi-hotel and at a high risk setting?

    Yes. A person who is employed or engaged at a high risk setting must inform their employer of the fact that they are employed at a medi-hotel.

    What are the high risk settings that are Aboriginal communities?

    The high risk settings that are Aboriginal communities includes:

    • the area described in Schedule 1 of the Anangu Pitjantjatjara Yankunytjatjara Land Rights Act 1981 (SA) and known as the Anangu Pitjantjatjara Yankunytjatjara Lands;
    • the area on which the community known as the Davenport Community is located;
    • the area known as Nepabunna;
    • the area known as Iga Warta;
    • the area known as Copley;
    • the area known as Oodnadatta;
    • the area on which the community known as the Yalata Community is located;
    • the area known as Kooniba;
    • the area described in Schedule 1 of the Maralinga Tjarutja Land Rights Act 1984 (SA) and known as the Maralinga Tjarutja Lands;
    • the area on which the community known as the Gerard Community is located;
    • the area known as Raukkan, which is also known as Narrung and previously known as Point McLeay;
    • the area on which the community known as the Point Pearce Aboriginal Community is located.

    For Supervised Quarantine coming into effect 4 August 2021

    I am in quarantine. Do I have to wear a mask?

    From 12:01 am 4 August 2021: A person undertaking supervised quarantine is only required to wear a mask when people who are not subject to quarantine (in the same room) are present or if directed to do so by an authorised officer.

    I am a minor who does not have a guardian, can I quarantine alone?

    From 12:01 am 4 August 2021: No, unaccompanied minors under the age of 18 year must undertake their quarantine period with a carer present.

    What are my COVID-19 testing requirements as a medi-hotel or designated Red Zone at a hospital, quarantine facility, airport worker?

    From 12:01 am 4 August 2021: You must:

    • submit to daily saliva testing except on the days when they undertake a PCR COVID-19 test
    • submit to a nasal swab COVID-19 test at least once every 8 calendar days, during the period commencing when you are first physically present on the medi-hotel site, hospital, quarantine facility or airport site and ending 14 days after you are last physically present on the medi-hotel site or designated red zone (hospital, quarantine facility, airport).
    • when ceasing work at the site for a period of 4 or more days you must receive an additional COVID-19 test on your last day working at the site (day 1 test), three days after working at the site (day 4 test), a further six days after the day 4 test (day 10 test) and if you are not returning to work at the site prior to fifteen days you must receive a fourth COVID test on the fifteenth day after working at the site (day 14 test).

    Which employees does the testing requirements and compliance apply to in the Supervised Quarantine Direction?

    From 12:01 am 4 August 2021: The Supervised Quarantine Direction testing and requirements apply to any person who:

    • is physically present on a medi-hotel site for the purpose of performing work of any kind (including clinical care and support or transporting persons in quarantine) ; or
    • is physically present in a designated red zone at a hospital, quarantine facility or airport site for the purpose of performing work associated with the processing of overseas or restricted zone arrivals or the processing and handling of the luggage of overseas or restricted zone arrivals; or
    • is physically present in an airport site for the purpose of performing work associated with:
      • the processing and handling of the luggage of designated red zone overseas or restricted zone arrivals; or
      • otherwise occurring within a location to which designated red zone overseas or restricted zone arrivals have access. For example, a cleaner.

    I have ceased working at a medi-hotel or red zone of the hospital, quarantine facility or airport. Am I required to undergo further testing?

    From 12:01 am 4 August 2021: Yes, commencing on the last day of work you will enter a 15 day COVID-19 testing regime, where you will be required to be test on the last day of work (day 1), 3 days later (day 4), a further 6 days later (day 10) the 15 day (day 14).  An example of this is if a person works their last day at a medi-hotel hospital, quarantine facility or airport red zone on the 13 March 2021 they must get tested on that day (day 1), 16 March 2021 (day 4), 22 March 2021 (day 10) and 22 March 2021 (day 14).

    I am taking 3 days off between shifts at a medi-hotel or red zone of a hospital, quarantine facility or the airport.  Am I required to undertake any further testing.

    From 12:01 am 4 August 2021: No, you only have to undertake extra testing if you are away from the medi-hotel or red zone for more than 4 days. The testing regime remains the same.

    I have worked at a medi-hotel or red zone of hospital, quarantine facility or airport and I am taking 10 days annual leave, do I need to undertake further testing during this time.

    From 12:01 am 4 August 2021: Yes, you will be required to undertake testing on the last day before you go on leave (day 1), then 3 days later (day 4), and a further 6 days, (day 10).  Upon returning to the medi-hotel or red zone of hospital, quarantine facility or the airport you will be required to resume the normal testing regime. This

    I have worked at a medi-hotel or red zone of hospital, quarantine facility or airport and I am taking 16 days leave and travelling interstate, am I required to be tested.

    From 12:01 am 4 August 2021: Yes, commencing on the last day of work you will enter a 15 day COVID-19 testing regime, where you will be required to be test on the last day of work (day 1), 3 days later (day 4), 6 days later (day 10) the 15 day (day 14).  Upon returning to the medi-hotel or red zone of hospital, quarantine facility or the airport you will be required to resume the normal testing regime.

    I work in a medi-hotel, in the red zone of a hospital, airport, or quarantine facility and at a Residential Aged Care Facility. Is this permitted?

    From 12:01 am 4 August 2021: No. People who work, are employed or engaged at a medi-hotel or red zone site are unable to work, be employed, engaged or be present at a high risk setting such as Residential Aged Care Facility if they have worked in a medi-hotel in the last 14 days.

    Am I required to tell my employer if I work at a medi-hotel, in the red zone of a hospital, airport or quarantine facility and at a high risk setting?

    From 12:01 am 4 August 2021: Yes. A person who is employed or engaged at a high risk setting must inform their employer of the fact that they are employed at a medi-hotel or in the red zone of a hospital, airport or quarantine facility.

    I provide clinical care and support or transporting persons in quarantine, do I need to be vaccinated?

    You must have started your course of COVD-19 vaccinations before the Direction commences on 4 August to provide clinical care or support or transporting persons in supervised quarantine.  You must have completed your second dose of the same vaccination no later than 6 weeks after commencing the work.

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  • Page last updated: 28 July 2021