Gatherings

COVID Safe Plan

COVID Management Plan

COVID Marshal

Nightclubs

Hospitality

Recreation / Sport

Gatherings

What is the maximum number of people I can have over at my house for a gathering?

The maximum number of people permitted at private residences for private gatherings is 50. This includes children and infants.

I am staying at a caravan/camping site. How many people can I have?

You are permitted to have up to 6 people (not including children under that age of 16yrs) staying at each site with up to 6 visitors.

I am hiring a houseboat or short term accommodation venue. How many people can I have?

You are only permitted to have the maximum number of people advertised to sleep at the house/houseboat plus 6 visitors. For example the accommodation is advertised as being able to sleep six people which means you can have 12 people in the house at any one time.

Are we allowed to dance at our wedding reception or event?

Yes, people are permitted to dance at a private function at a relevant licensed premises which includes a wedding ceremony or reception or event.

I want to hold my wedding at my farm. How many people can I have?

Weddings are permitted to have 150 people maximum regardless of the venue.

What is the maximum capacity and requirements for events such as 21st birthday parties, engagement, baby showers etc and different locations/venues?

The following applies to events such as 21st birthday parties, engagement, baby showers etc.

Maximum capacity requirements

  • At a private residence …

The maximum number of people permitted at private residences at any one time for a private gathering is 50.

The capacity allowed in your private residence is subject to the 1 person per 2 square metres rule.

You can consume food and beverages while standing.

  • At a public park …
    • At which 1,000 people are expected to be present, a COVID Management Plan will need to be completed by either the venue or the event organiser. The 1 person per 2 square metres rule applies.
    • At which less than 1,000 people are expected to be present, you do not require a COVID Management Plan. The 1 person per 2 square metres rule applies.
  • On our farm (private place) …

There is 150 person maximum permitted if holding a celebration at a farm or similar but, the 1 person per 2 square metres rule applies.

  • A private function at a ‘relevant licensed premises’ such as a hotel/pub/restaurant/function centre ...

These events are to be held in a separate area of the premises not open to the public. The 1 person per 2 square metres rule applies with the maximum number of people permitted at a private function at a ‘relevant licensed premises’ being 150. The private function must be an invitation only event and hosted in a designated area. The private function must have separate bathroom facilities where available and no public access. Drinking and dancing is permitted.

The venue must have a COVID Safe Plan and a COVID Marshal must be present and a contact tracing register of guests will also need to be maintained.

What is the maximum capacity allowed at our venue (hotel/pub/restaurant)? And what other rules are applicable?

Different to when hosting a private function, the maximum capacity is calculated by using the 1 person per 2 square metres rule. So therefore, the maximum capacity depends on the size of your venue. Alcohol can be consumed whilst standing outdoors, but must be consumed while seated indoors. Dancing is not permitted.

The venue must have a COVID Safe Plan.

Can we host a ticketed event with drinking and dancing at our sporting/RSL club for members?

No. Any event that is hosted at a licensed venue and is promoted and there is commercial gain is not permitted.

Catering requirements (including weddings)

Cocktail functions, self-serve buffets or grazing tables where people congregate and use shared utensils are not permitted.

Note: If you remain at the same table, food allocated to your table can be shared amongst people who are at your table.

Can I consume food and beverages (including alcohol) standing up at a private function (indoors and outdoors) at a relevant licensed premises?

Yes.

Go to top

COVID-Safe Plan

Do I need a COVID-Safe Plan?

COVID-Safe Plans will continue to be required for defined public activities. Those with an existing COVID-Safe Plan do not need to complete a new plan.

Businesses and defined public activities that do not currently have a COVID-Safe Plan must complete a plan before they can commence.

What is a defined public activity?

A defined public activity means:

  • onsite purchase and consumption of food or beverages (whether occurring in an indoor or outdoor area)
  • sport (including sports training), fitness or recreation activities
  • indoor public meetings
  • ceremonies
  • weddings (including wedding ceremonies and receptions)
  • funeral services (including wakes)
  • private functions
  • provision of personal care services
  • provision of public entertainment
  • provision of recreational transport
  • the operation of a nightclub
  • the operation of relevant licensed premises
  • the operation of a casino or gaming area (within the meaning of the Gaming Machines Act 1992)
  • auctions and inspections of premises for the purpose of sale or rental of any property
  • driver instruction.

What types of businesses are required to keep a record of attendees/do contact tracing?

The businesses required to keep records for contact tracing are: Gaming Machine venues, indoor fitness classes, indoor public meetings, personal care services, ceremonies, weddings (including wedding ceremonies and receptions), funeral services (including a wake), private functions, auctions and inspections of premises for the purpose of sale or rental, provision of recreational transport, and driver instruction.

Who must complete a COVID-Safe Plan?

A person must not conduct, or be involved in the conduct of, a defined public activity unless they have completed a COVID Safe Plan. A defined public activity means any of the following:

  • onsite purchase and consumption of food or beverages (whether occurring in an indoor or outdoor area)
  • sport (including sports training), fitness or recreation activities
  • indoor public meetings
  • ceremonies
  • weddings (including wedding ceremonies and receptions)
  • funeral services (including wakes)
  • private functions
  • provision of personal care services
  • provision of public entertainment
  • auctions and inspections of premises for the purpose of sale or rental of any property
  • driver instruction.

Note: Other businesses may voluntarily choose to complete a Plan.

Which activities require COVID Marshal?

A COVID Marshal is required for the following operations:

  • The onsite purchase and consumption of food or beverages (indoor and outdoor)
  • Ceremonies
  • Supermarkets
  • Hardware stores
  • Distribution centres (including associated transport operations)
  • Gymnasiums and fitness centres
  • Swimming pools used by the public
  • Sporting clubs
  • Weddings (including wedding ceremonies and receptions)
  • Funeral services (including wakes)
  • Private functions
  • Any activity where a COVID Management Plan is required
  • Any operation which may be defined by the state coordinator.

Go to top

Nightclubs

Do nightclubs have to complete a COVID Management Plan to operate?

Yes. Nightclubs must have an approved COVID Management Plan to be allowed to operate their dance floor and play loud, amplified music.

Until they have such a plan in place, they are only allowed to operate as a bar/pub (that is, they can open to the public and sell alcohol to seated patrons indoors with the option to serve patrons who are standing in outdoor areas), but they must keep their dance floor closed and not play loud, amplified music).

I want to hold a private ticketed function at my nightclub that we the business have organised. Can I have drinking and dancing?

No. Private functions where drinking and dancing is permitted can only occur when organised by the individual and not the licensed premises as an entertainment event. If you wish to organise such event you will need to submit a COVID-Management Plan before commencing the event.

Go to top

Hospitality

What is defined as a private function?

A private function is a function such as a wedding, birthday party, engagement party, or any other celebration which is not conducted for financial gain. Particularly where an individual hires a venue and does not charge an entry fee or drinks/food package fee.

Is a nightclub hosting an event with a DJ or band with an entry fee considered a private function?

No. Events at a nightclub conducted or promoted by a licensed venue or a third party at licensed premises for financial gain are not considered private functions under the current Direction. This includes ticketed events or by invitation broadly circulated through social media.

Do we have to be seated for eating and drinking at cafés, restaurants and licensed venues?

Food and drink service are now permitted to be consumed standing up in an outdoor area. Where food and drinks are served indoors patrons must be seated.

We own an icecream/yoghurt shop. Can we have our toppings available for self-serve for customers to put on their icecream/yoghurt?

No. Communal food or beverage service areas are not permitted. Sharing of utensils is also not permitted.

Go to top

Recreation / Sport

Can we drink and stand to watch soccer/football/netball at our local club?

Yes. The consumption of alcoholic beverages by spectators at a sporting event is permitted while standing but must be consumed while seated if indoors.

Go to top

Low community-transmission zone

Cross-border communities

Arrivals from Victoria (including essential travellers) and overseas

Low community-transmission zone

What is the low community-transmission zone?

The low community-transmission zone consists of the following: the ACT, New South Wales, New Zealand, Northern Territory, Queensland, Tasmania and Western Australia.

I am coming to South Australia from New South Wales. Do I need to complete the Cross Border Travel Registration form now that the borders are open to people coming from New South Wales?

Yes. All people travelling to South Australia must complete the Cross Border Travel Registration form.

I am coming to South Australia from New South Wales. Do I need to undertake the COVID-19 testing upon entering South Australia?

No.

Is the NSW border open via air only or both air and road?

Travellers may enter South Australia via air or road as long as during the 14 days immediately before their arrival in South Australia, they have not been in a place other than South Australia or outside the low community transmission zone. (eg. Victoria).

Can we enter South Australia via Victoria if our travel (via car) originated in New South Wales? What roads can we use?

Yes. A person from a low community transmission zone can enter South Australia in a vehicle from New South Wales via Victoria if the person travels directly through Victoria without leaving the vehicle and only via the Sturt Highway from Mildura to Yamba or via the Calder Highway and Meridian Road between Abbotsford Bridge and the Sturt Highway and then via the Sturt Highway to Yamba.

We are driving from New South Wales to South Australia. Are there any reasons we could stop in Mildura?

People who are driving from New South Wales to South Australia, who need to travel via Mildura should refill petrol/obtain supplies in New South Wales to avoid stopping. A person must avoid stopping in Victoria unless for an urgent, pressing necessity and if so, avoid any non-essential contact. Examples for stopping would be for a sick child, flat tyre, or you are required to do so under Victorian law. Upon arrival at South Australia, police will ask to verify your travel movements and confirm that you have travelled directly from a low community transmission travel zone.

Can I fly from Sydney Airport via Melbourne Airport to get to South Australia?

No. Entry via Victoria is prohibited except for Essential Travellers or persons escaping domestic violence or providing support to a family member who is experiencing domestic violence.

Can I travel from Tasmania on the Spirit of Tasmania and get off the ferry in Melbourne and then drive to South Australia?

No. Unfortunately due to the border restrictions that exist between South Australia and Victoria you are not permitted to travel from Tasmania on the ferry and get off in Victoria and then drive to South Australia.

Cross border communities

What are the rules for Victorian Cross Border Community Members?

A Cross Border Community Member can travel within the cross border corridor for any reason.

The cross border corridor is the area 70 km to the west and 70 km east of the length of the border

between South Australia and Victoria. There is no restriction on the distance travelled within the cross border corridor up and down.

A person who enters South Australia from Victoria must not travel outside of the cross border corridor.

What are the rules for South Australia Cross Border Community Members?

South Australian’s who are Cross Border Community members (living within the 70 km corridor) can travel into Victoria, provided they do not go further than 70kms). Should you go further than 70 km you will not be permitted to re-enter South Australia using this Essential Traveller Status.

A COVID-19 test is required within the last 7 days or on day 1 and 12.

Half of my farm is in South Australia, the other half Victoria, can we use prohibited roads to access our farm?

Yes, if you have an approved Cross Border Community Member Essential Travel status.

Primary producers living on the South Australia / Victoria border are able to use otherwise prohibited roads when they are travelling to parts of their property to check stock or undertake farming activities. Those roads are not open to other members of the community.

Victorian, essential travellers, and overseas arrivals

Is it mandatory to get the COVID-19 test if I am entering South Australia?

A person who arrives in South Australia from a place outside of South Australia (other than the ACT, New South Wales, Northern Territory, Queensland, Tasmania and Western Australia) must submit to a COVID-19 test:

  • Within 24 hours after their arrival in South Australia
  • On the twelfth day after their arrival in South Australia.

A person required to submit to a COVID-19 test must not refuse or fail to comply with a reasonable requirement or direction of a person in relation to the conduct of the COVID-19 test.

However, a person who leaves South Australia less than 12 days after their arrival is not required to submit to a COVID-19 test on the twelfth day after their arrival.

This does not apply to some Essential Travellers, refer to the Essential Traveller table (PDF, 101.5 KB) that details the requirements for each category.

It also does not apply for a person under the age of 16 years.

What happens if I refuse a COVID-19 test?

If you refuse a COVID-19 test you must reside and remain quarantined and segregated from other persons at your place of quarantine, for an additional 10 day period commencing on the conclusion of the 14 day quarantine period that applied to you on your arrival in South Australia. Any person travelling with you, whether they have a COVID-19 test or not must quarantine for an extra 10 days as well.

Who is allowed to enter South Australia from Victoria?

Only Essential Travellers and:

  • people relocating and residing in South Australia from Victoria,
  • students entering upon completion of the school or tertiary education year from Victoria and
  • those escaping domestic violence or providing support to a family member who is experiencing domestic violence,

– are permitted to enter South Australia from Victoria.

I am Victorian and I have bought a house in South Australia. What are my requirements to move to South Australia?

You will need to complete the Cross Border Travel Registration to gain approval prior to travel and provide sufficient evidence that you are genuinely relocating, i.e. proof of home purchase.

You may only enter SA for the purpose of relocation under this clause once and MUST NOT TRAVEL until you have received:

  • a written approval to travel, AND
  • written advice specifying the date of travel and specific quarantine arrangements.

Once in South Australia, you will need to reside and remain, quarantined and segregated from other persons, at the place stipulated on your approval. This will be for 14 days not counting the day of arrival in South Australia.

I am a South Australian returning home from Victoria. What are my requirements to return to South Australia?

You will need to complete the Cross Border Travel Registration to gain approval prior and provide evidence to demonstrate genuine relocation ie, residential lease or mortgage, including residential aged care facility arrangements, for a period greater than 6 months or statutory declaration from a family member providing accommodation.  This does not include short term holiday accommodation.

You may only enter SA for the purpose of relocation under this clause once and MUST NOT TRAVEL until you have received:

  • a written approval to travel, AND
  • written advice specifying the date of travel and specific quarantine arrangements.

Once in South Australia, you will need to reside and remain, quarantined and segregated from other persons, at a place determined by an authorised officer for 14 days, not counting the day of arrival in South Australia.

I am a Victorian resident and I have gained employment in South Australia so will need to move to South Australia. What are my requirements to move to South Australia?

You will need to complete the Cross Border Travel Registration to gain approval and provide sufficient evidence that you are genuinely relocating, ie, residential lease or mortgage, including residential aged care facility arrangements, for a period greater than 6 months or statutory declaration from a family member providing accommodation. This does not include short term holiday accommodation.

You may only enter SA for the purpose of relocation under this clause once and MUST NOT TRAVEL until you have received:

  • a written approval to travel, AND
  • written advice specifying the date of travel and specific quarantine arrangements.

Once in South Australia, you will need to reside and remain, quarantined and segregated from other persons, at a place determined by an authorised officer for a for 14 days not counting the day of arrival in South Australia.

I am a student and have been studying in Victoria and want to return to South Australia at the end of exams/end of the school year. What are my requirements to return to South Australia?

You will need to complete the Cross Border Travel Registration to gain approval prior and provide sufficient evidence that you are student in Victoria and details of your accommodation while in South Australia.

You MUST NOT TRAVEL until you have received:

  • a written approval to travel, AND
  • written advice specifying the date of travel and specific quarantine arrangements.

You will need to reside and remain, quarantined and segregated from other persons, at a place determined by an authorised officer for 14 days not counting the day of arrival in South Australia.

I am travelling via car from Victoria and will be passing through South Australia to get to Western Australia. What are the requirements to pass through South Australia?

People can now pass through South Australia from Victoria to Western Australia or the Northern Territory, provided they have proof the end destination will accept them. No proof of an approval will mean no entry into South Australia. No evidence of an approval will mean no entry into South Australia. Evidence will need to be uploaded at the time of application to enter South Australia.

You cannot remain in South Australia for more than 72 hours and cannot remain overnight or for periods longer than one hour in the townships of Coober Pedy, Ceduna or Port Augusta other than to obtain take away food, groceries, fuel, or supplies.

You must avoid any non-essential contact with people in South Australia other than to obtain food, fuel, or supplies.

You must wear a mask and have a COVID-19 test on entering South Australia within the first 24 hours.

Which roads am I permitted to enter South Australia from Victoria on?

Victorian residents, other than Essential Travellers, are not permitted to travel to South Australia. Checkpoints or road blocks will be set up at all border crossings between South Australia and Victoria.

Travellers must enter South Australia by one of these roads:

  • Sturt Highway, Yamba
  • Wentworth Road, Renmark
  • Mallee Highway, Pinnaroo
  • Dukes Highway, Wolseley
  • High Street, Frances (which terminates at Minimay—Frances Road, Frances)
  • Wimmera Highway, Laurie Park
  • Edenhope Road, Wrattonbully
  • Casterton Road, Penola
  • Glenelg Highway, Myora
  • Princes Highway, Glenburnie
  • Glenelg River Road, Donovans/Nelson
  • Lindsay Point Road—Lacey Avenue, Murtho
  • Summerton Road—Mulcra Road (becomes Panitya North Road), Pinnaroo
  • Wolseley Road—Serviceton North Road, Wolseley
  • Binnum—Benayeo Road, Binnum
  • Shepherds Road—Kybybolite Road, Kybybolite
  • Langkoop Road—Casterton-Naracoorte Road, Koppamurra
  • Derghom Road—Dorodong Road, Penola
  • Mingbool Road, Pleasant Park
  • Caroline Road, Caroline
  • Dry Creek Road, Caroline

Can I exchange something (eg, a pet or car) at the Victorian border and someone pick it up?

No, you cannot exchange items at the border as this increases the risk of community transmission of COVID-19 in South Australia.

I am a specialist worker. Can I enter South Australia as an Essential Traveller?

Yes. Specialist workers in essential sectors are permitted to enter South Australia if they are required for the maintenance of operations in essential sectors as mining, oil, gas, energy, water, agriculture, or other primary industries or telecommunications. This class of essential traveller also includes Seasonal workers (e.g forestry workers, fruit pickers or shearers).

Refer to the Essential traveller table (PDF, 101.5 KB)

I moved to Victoria after 29 July 2020, how do I apply for an exemption from SA Health to return to South Australia?

If you require approval from SA Health to travel to SA, you will need to complete the online SA Health Essential Traveller Application form.

This should be submitted with evidence to support your application before you apply for Cross Border Travel Registration as your Cross Border Travel Registration cannot be processed for these categories until you have written approval from SA Health. Read more about Essential Traveller Health Exemptions.

Can I come to South Australia to visit a critically or terminally ill family member or to attend a family member's funeral?

Yes, if your immediate family member is critically or terminally ill or if you are coming to attend the funeral of an immediate family member, you can enter South Australia as an Essential Traveller under the Compassionate grounds category. If you wish to travel from Victoria to attend a funeral, you will need to quarantine for 14 days prior to attending the funeral, meaning you may need to delay the funeral if you wish to attend. You may also need to quarantine in a supervised medi-hotel at your own expense.

Note: Essential Travellers are required to seek approval from SA Health and where they proposed to visit a health care, disability care or residential care facility the relevant facility must be aware of the proposed visit.

Refer to the Essential traveller table (PDF, 101.5 KB)

Which Essential Travellers must keep a record of close contacts?

All Essential Travellers, except those that are classified as:

  • National and State Security and Governance where they are residents of Victoria
  • Emergency Service Workers and Remote and Isolated Workers
  • Cross Border Community Members

Must maintain close contact records for the 14 days after arrival, and keep those records for a further 28 days after that.

The records must be retained for a period of 28 days from the end of the period for which the records must be kept and be provided to an authorised officer on request. See the direction for further details.

What are the requirements (face mask, self-quarantine etc) for each of the Essential Traveller categories?

There are different requirements for each category of Essential Traveller.

Refer to the Essential traveller table (PDF, 101.5 KB)

What happens if someone breaches their requirements to minimise the spread of COVID-19?

Anyone caught breaching their requirements to minimise the spread of COVID-19 will be subject to a warning and/or expiation notice by the relevant authority.

I am flying into Australia on an international flight and arriving in New South Wales. Can I do 7 days of quarantine in New South Wales and then fly on to South Australia to complete the 14 days of quarantine?

Yes. If you arrive on an international flight in New South Wales (a low community-transmission zone state), then stay in New South Wales for 7 days and then take a flight to South Australia, you will need to complete 7 days of quarantine after your arrival in South Australia. SA Health will need to be advised of such a request.

I am flying into Australia from New Zealand. Can I travel to South Australia?

Yes. All travellers from New Zealand are now permitted to enter South Australia without the requirement of a 14-day quarantine period, providing they have not entered Victoria within the last 14 days.

What are the rules for Maritime Crew entering South Australia via Aircraft?

Maritime crew who arrive in South Australia via aircraft from overseas must reside and remain in quarantine and segregated from other persons at a place determined by an authorised officer for a 14-day period commencing on the date of their arrival in South Australia.

When does my 14 day quarantine commence?

In determining the 14 day quarantine period, the day of arrival is not to be counted.

Eg. A person arrives on 7 October 2020 and is required to quarantine. The 14 day period of quarantine ends at midnight on 21 October 2020.

How and where do I self-quarantine?

Upon arrival at the place you are self-quarantining you must:

  • Reside and remain in that place, self-quarantined and segregated from other persons, for the period beginning on the day of arrival and ending at midnight on the fourteenth day after arrival into the State; and
  • In the case of you residing and remaining at short term accommodation, you must inform the owner or operator of the accommodation that you are self- quarantining.

You can only leave self-quarantine to obtain urgent medical care or medical supplies, to get tested for COVID-19, or for any other emergency situation.

You must ensure no one else enters or stays at the place you are self-quarantining unless:

  • they usually live there and you need to provide care/support to them, or receive care/support from them, or
  • they are also self-quarantining, or
  • your place of self-quarantine is appropriately set up so you do not have contact with others.

Because we need to minimise the number of people you are in contact with, you may need to make arrangements for yourself or other household members to stay somewhere else.

Go to top

I am a South Australian resident driving to New South Wales. Is this permitted?

Yes.

Residents of South Australia may enter NSW without a permit via one designated checkpoint – the George Chaffey Bridge on the Sturt Highway, Mildura, Victoria..

Travellers must use the most practicable direct route from South Australia to NSW and if they have to leave their vehicle while in Victoria, they must wear a mask and take all reasonably practicable steps to remain 1.5 m from any other person (other than those they are travelling with). They must also be able to provide details or documentation relating to their travel in the past 14 days to a police officer if requested.

Travellers also must not have been in Victoria in the previous 14 days other than travelling on the Sturt Highway for the purpose of getting to or from NSW and South Australia.

You cannot enter a Residential Aged Care Facility if you have not been vaccinated against 2020 seasonal influenza.

You cannot enter a Residential Aged Care Facility if you have undertaken a COVID-19 test and are awaiting the test result.

I am an Essential Traveller entering SA from Victoria. Am I required to get a COVID-19 test in addition to that which I have had to get as a consequence of crossing the border?

No. Travellers who are required to partake in the COVID-19 testing as a consequence of crossing the Border pursuant to the Cross Border Direction are not required to get an additional test before entering the Residential Aged Care Facility.

We operate a Residential Aged Care Facility. What are our new requirements from 27 August 2020?

Operators of Residential Aged Care Facilities will be required to:

  • Submit a COVID-19 Infection Control Plan relating to all communal areas by 27 August, 2020. This will then need to be approved by the Department for Health and Wellbeing (SA); and
  • Adopt a Workforce Management Plan that requires employees, contractors and volunteers of the Residential Aged Care Facility to notify the operator of the Residential Aged Care Facility of their additional place of employment (if relevant); and requires employees, contractors and volunteers of the Residential Aged Care Facility to notify the operator of the Residential Aged Care Facility if they become aware of a COVID-19 case identified at their additional place of employment.

Do I have to ensure all staff complete the COVID-19 Infection Control Training?

Yes. All people providing nursing care or personal care to residents must complete COVID-19 Infection Control Training determined by the Department for Health and Wellbeing (SA). Records of this training must be provided to an authorised officer on request.

I provide care at multiple nursing homes, is this permitted under the new Direction?

A personal care worker cannot provide personal care at more than one Residential Aged Care Facility within 14 days of providing personal care at a different facility.

I work at a nursing home. Do I have to wear personal protective equipment?

Yes. All people providing nursing, medical, allied health or personal care services must wear appropriate personal protective equipment at any time that they are providing those services and cannot maintain a distance of more than 1.5 metres from the resident.

Do I need to advise of my secondary employment?

Yes. Employees, contractors and volunteers must notify the Residential Aged Care Facility of any additional places of employment they may have, and if they become aware of a COVID-19 case at any of their other place of employment.

One of our residents has had the COVID-19 test. What are we required to do?

Residents of facilities are required to be isolated following a COVID-19 test until the result of their test is known.

Can I visit a relative or friend in an aged care facility?

A resident can receive one care and support visit per day of up to two people, for example, a family member or friend. Additional visits may be approved by the Residential Aged Care Facility, if appropriate or required under the circumstances. You should undertake physical distancing of 1.5 metres when visiting.

Can residents leave the facility for exercise?

Yes. Residents can leave the site for exercise.

Can a resident have a visitor from interstate?

With the exception of visitors arriving from the ACT, New South Wales, Queensland, the Northern Territory, Tasmania or Western Australia (who are permitted to enter South Australia and do not have to self-quarantine for 14 days), a visitor must not enter a Residential Aged Care Facility if during the 14 days immediately preceding the entry, the person arrived in South Australia from a place outside South Australia.

Note: Visitors from Victoria are not permitted to enter South Australia unless they are Essential Travellers under the Compassionate Grounds category.

Can I visit a resident from interstate for an end of life visit?

Yes, you can enter Residential Aged Care Facilities for end of life visits for residents who death is imminent (likely to be within two weeks). Interstate visitors coming from Victoria must wear PPE at all times when on the premises of the Residential Aged Care Facility, and self-quarantine at all other times.

Note: Interstate visitors entering South Australia for this purpose will need to enter as an Essential Traveller under compassionate grounds. There are different requirements for Essential Travellers depending which state you are coming from. Please see the Essential Traveller table on the Cross Border Direction page.

Can contractors, along with goods and services providers undertake work at an aged care facility?

Yes, if you must undertake contractor work at a Residential Aged Care Facility or provide goods and services, you are permitted to visit. However, you should undertake physical distancing of 1.5 metres.

Can I visit a Residential Aged Care Facility if I am looking to move into that facility?

Yes, if you are a prospective resident of a Residential Aged Care Facility you can arrange a visit and should contact the facility to make arrangements. The visit is to be no longer than 2 hours in duration and by a maximum of 2 people.

Can I take a relative/friend out of the Residential Aged Care Facility for the day?

Yes.

I’m a legal practitioner. Can I attend the Residential Aged Care Facility to provide legal advice or services?

A legal practitioner can attend the premises of a Residential Aged Care Facility to take instructions from a client who is a resident of the facility or for the purposes of the execution of a will or other testamentary instrument by a client who is a resident of the facility.

Can children visit residents at the Residential Aged Care Facility?

Yes. Children under 16 are now allowed to visit Residential Aged Care Facilities.

Go to top

All international arrivals into Australia are required to stay within supervised accommodation for 14 days at their port of arrival back to Australia.

South Australia is part of a national repatriation plan for returning Australian citizens. Quarantine fees apply for Australian citizens and residents arriving in South Australia from overseas.

Why has the cost recovery model been introduced?

The SA government supported the costs for all quarantine accommodation and meals since the Australian government closed international borders and introduced quarantine requirements.

Mandatory quarantine of international travellers is crucial to stop the spread of COVID-19 in SA.

The quarantine fee will reduce the financial burden of COVID-19 on SA taxpayers. The total fee will help repay the government for the cost of providing the quarantine to you.

How will the quarantine cost recovery system work?

From 12.01 am, Saturday 18 July 2020 ACST, international arrivals will be required to pay the cost recovery fee for their hotel quarantine accommodation.

The SA government will invoice travellers a fixed fee at the end of their stay, who will have 30 days to pay.

Travellers who purchased flights before 12:00 pm 13 July 2020 ACST will be excluded from quarantine fees. Evidence will need to be supplied, these travellers will still be required to quarantine in government-arranged accommodation.

What are the costs for hotel quarantine?

Travellers will be charged $3,000 for one adult. Additional occupants can be added as follows:

  • Additional adults: $1,000 each
  • Each additional child: $500 each
  • Children under 3: no additional cost.

For example: a family of 2 adults and 2 children over the age of 3 would pay $5000.

For example: a family of 2 adults and 4 children over the age of 3 would pay $6000.

At the end of quarantine, travellers will receive an invoice for the cost recovery, to be paid within 30 days.

People already in hotel quarantine prior to these announcements will not be charged. This charge is not retrospective.

Can I choose my hotel or stay in a private residence?

No. The government has worked with the hotel industry to ensure a range of suitable accommodation is available for quarantine purposes.

The hotel quarantine fee is a fixed cost which includes meals and hotel room costs.

Can I pay to upgrade my hotel room?

No. All rooms are pre-allocated. All attempts have been made by the South Australian government to source suitable accommodation for quarantine purposes. While every attempt will be made to ensure the rooms meet the requirements of individuals.

Do I have to pay for the hotel food if I provide my own?

Yes. Daily meals are included in the quarantine fee and there is no option to exclude them. All accommodation providers cater for a wide variety of dietary requirements. Please tell hotel staff if you have dietary requirements when you arrive.

Is the charge a flat rate or will I be charged more if I must stay longer in quarantine?

The fees are fixed. You will not be charged more if you are required to stay in quarantine longer.

What is the process?

People returning to Australia will be told that they will receive an invoice at the end of their stay with provisions for claiming financial hardship.

The SA government will liaise with DFAT (SmartTraveller/consulates) and relevant airlines to circulate the information.

No additional application will be required. All international arrivals will continue to be placed in hotel quarantine when they enter SA.

When returning residents and citizens arrive at the designated quarantine hotel, they will be formally notified of the quarantine cost recovery fee. This will be part of their arrival and current check-in process.

At the end of the quarantine period, customers will receive an invoice.

Payment is required within 30 days of the invoice date.

Do all international arrivals have to pay?

Fees apply to all international passengers including Australian citizens and Australian permanent residents in hotel quarantine.

The fee will not apply to travellers arriving prior to 12.01 am, Saturday 18 July 2020 ACST or to those who purchased their flights before 12:00 pm 13 July 2020 ACST. Evidence will need to be supplied. These travellers will still be required to quarantine in government-arranged accommodation.

How do I make a payment?

Payment and support details will be noted on the invoices.

Payment must be made in Australian dollars.

A range of payment options are available to you to finalise your account:

  • Online payment with a Visa or Mastercard
  • Telephone payment with a Visa or Mastercard
  • BPAY
  • Cheque

You may also contact Shared Services SA to apply for a payment plan.

Can I apply to have the quarantine fee waived / Who is eligible?

You can apply to have all or part of the quarantine fee waived after you get the invoice if you are experiencing financial hardship. Once the quarantine fee invoice is issued you have 30 days to apply to have the amount waived.

Financial hardship

You may be eligible for a fee waiver under the grounds of financial hardship. You must be an Australian citizen or a Permanent resident to apply for this waiver.

Eligibility is assessed against criteria including, but not exclusive to:

  • An individual being unable to meet current financial obligations (eg home loan, immediate living expenses), including due to the quarantine period itself
  • Unemployment or on Jobkeeper/Jobseeker or another relevant Centrelink service or an Australian studying overseas
  • Loss of a business entity, home or possessions due to COVID 19 or a natural disaster.

What payment plans durations will be available?

Payment plans may range from 3 to 6 months however can be extended (on a case by case basis) up to 12 months.

The length of payment plans can be determined in conjunction with an application for hardship assistance to ensure affordability.

Weekly or fortnightly payment plans are available.

Are all Australian states charging for quarantine?

Queensland, NSW and the Northern Territory have introduced fees for quarantine.

What if I booked my flight before the announcement, do I still have to pay for the accommodation?

If, before 12:00 pm 13 July 2020 ACST you have a confirmed international arrival date into SA, even if you arrive on or after 12.01 am 18 July 2020 ACST you will not be required to pay the quarantine accommodation fee. Evidence will need to be supplied.

You will still be required to quarantine in the government-arranged accommodation for the duration.

If I have applied for a quarantine exemption, do I automatically get the quarantine fee waived?

No. An exemption from quarantine is not the same as a waiver for the quarantine fee. You will need to quarantine while any exemption is being considered, and you will be required to pay for the quarantine for a period of up to 14 days.

Will my travel insurance cover the quarantine fee?

Please contact your travel insurance company directly for more information.

Does GST apply to the fees?

GST does not apply to a fee or charge associated with the mandatory quarantine regime after entering South Australia.

I travelled to South Australia for work, can my employer be invoiced for my quarantine fee?

The quarantine fee invoice will be issued to the individual who was in quarantine. It cannot be re-issued in your employer’s name. It is the responsibility of the individual and employer to determine who will pay the invoice.

Who do I contact for more information?

Phone: 1800 659 647 (between 9:00 am to 5:00 pm)

Email: HealthDebtManagement@sa.gov.au

I am staying at a caravan/camping site. How many people can I have?

You are permitted to have up to 6 people (not including children under the age of 16 yrs) staying at each site with up to 6 visitors per site.

I am hiring a houseboat/short term accommodation venue. How many people can I have?

You are only permitted to have the maximum number of people sleeping as advertised in the house plus six visitors. For example the accommodation is advertised as being able to sleep six people which means you can have 12 people in the house at any one time.

What is the maximum number of people I can have over at my house for a gathering?

The maximum number of people permitted at private residences for private gatherings is 50. This includes children and infants.

I want to hold an event to celebrate finishing high school. Can I, and what are my requirements?

Maximum capacity requirements

  • At a private residence …

The maximum number of people permitted at private residences at any one time for a private gathering is 50.

The capacity allowed in your private residence is subject to the 1 person per 2 square metres rule.

  • At a short term accommodation venue …

The maximum number of people permitted at a short term accommodation venue is defined by the number of beds with up to 6 visitors allowed.

  • At a hotel/pub/restaurant/function centre (relevant licensed premises) …

The maximum number of people permitted at a private function at a ‘relevant licensed premises’ is 150. The 1 person per 2 square metres rule applies and the even must be an invitation only event in a designated area. The event must have separate bathroom facilities where available and no public access.

Page last updated: 29 October 2020