• What is the new Tiered approach to testing and quarantining?

    The tiers are now as follows:

    If you have been present at any of the exposure location sites, you are required to follow the tier level requirements associated with the exposure site.

    Tier 1 — Persons required to test and quarantine for 14 days with their household

    Tier 2 — Persons required to test and quarantine for 14 days

    Tier 3 — Persons required to get a COVID-19 test

    Tier 4 — Persons required to get a COVID-19 test if symptoms develop

    For more information and to monitor the latest list of Exposure Locations, visit the SA Health website.

    What are my testing requirements?

    You must:

    • Test within 24 hours of notification or identification of attendance at exposure site (unless you’ve obtained a test between the exposure period and the date of notification);
    • Day 5, being 5 days after the exposure date (or, if at a Tier 1 site, your household member’s last exposure date) and
    • Day 9, if the first test  occurred between days 4 and 7 from the exposure date (or, if at a Tier 1 site, your household member’s last exposure date), and
    • Day 13, being 13 days after the exposure date (or, if at a Tier 1 site, your household member’s last exposure date).

    Note: A person is not required to obtain more than one test in a 48 hour period.

    Examples:

    • A person who was notified that they were at an exposure site 4 days after their exposure must have a day 1 test, a day 9 test and a day 13 test but is not required to have a day 5 test;
    • A person who self-identified they were at an exposure site 6 days after their exposure must have a day 1 test, day 9 test and a day 13 test, but is not required to have a day 5 test;
    • A person who was notified that they were at an exposure site 8 days after their exposure must have a day 1 test and a day 13 test.

    You should get tested immediately at any time during the 14 days if they develop new symptoms.

    Can I book a COVID-19 test online?

    Yes. SA Health is initially trialling an online booking system at the drive-through testing site at Ridgehaven Waterworld.

    Bookings will be required to have a COVID-19 test at the Ridgehaven Waterworld site from Saturday 24 July.   – This is currently closed due to weather.

    If you require assistance, someone will be available on-site to help you to make a booking.

    What if I haven’t received an SMS or call from SA Health? Does that mean I don’t have to get a COVID-19 test or quarantine?

    No. This direction applies to a person whether or not they have already received a notification from SA Health that they were at an exposure site during an exposure period.

  • What is supervised quarantine?

    Supervised quarantine is when a person is directed to enter, reside and remain at a supervised medi-hotel or an accommodation support centre by an authorised officer.

    What is a quarantine facility unit?

    A quarantine facility unit is the accommodation and designated outdoor areas of a quarantine facility to which a person undertaking supervised quarantine at the quarantine facility is confined.

    What is the definition of a “vaccinated person”?

    A person is vaccinated if the person has completed the full course of a COVID-19 vaccine approved or recognised by the Therapeutic Goods Administration in accordance with a schedule recommended by ATAGI including any booster doses within two weeks of becoming eligible.

    What is a COVID Accommodation Support Centre?

    COVID Accommodation Support Centre is a facility established by the State Government for the provision of alternative home quarantine accommodation.

    What are the requirements of persons isolating in a COVID Accommodation Support Centre?

    A person must:

    • travel by the provided transport service to the COVID Accommodation Support Centre, if not already at that location;
    • reside and remain at the isolation unit of the COVID Accommodation Support Centre for a period of 7 days after their first positive COVID-19 test result;
    • remain at the COVID Accommodation Support Centre, except —
    • for the purposes of obtaining urgent medical care; or
    • in any other emergency situation; or
    • for any reason approved in advance by the State Co-ordinator or his delegate or an authorised officer; during which times a mask must be worn at all times; and
    • follow all reasonable directions from a treating medical practitioner.

    Which workers do the vaccination requirements apply to in Supervised Quarantine?

    Vaccination requirements apply to people who are physically present in a:

    • designated red zone on an airport site, or
      • designated red zone on a medi-hotel site or,
      • (or designated orange zone or designated red zone of a quarantine facility site, for the purpose of performing work of any kind, other than that of a clinical nature; or
      • a designated red zone of a COVID Accommodation Support Centre;
      • for the purpose of performing work of any kind,; or
    • performs the work of transporting overseas or restricted zone arrivals at any time during the period of supervised quarantine of those persons.

    What are the vaccination requirements for people who work in Supervised Quarantine?

    Vaccination requirements include:

    • Before commencing work, one dose of a TGA approved vaccine; and
    • not later than 6 weeks after commencing the work, the person receives a second dose of the same TGA approved vaccine; and
    • within two weeks of becoming eligible in accordance with ATAGI guidelines, the person receives a third dose (booster) of a TGA approved COVID-19 vaccine.
    What are my COVID-19 testing requirements as a medi-hotel, facility or designated Red Zone airport worker?

    People who are employed to work in Supervised Quarantine (Medi-Hotel, Facility or Red Zone) need to:

    • Have a COVID-19 Rapid Antigen Test (RAT) each day before starting work for that day
      • If the result of the COVID-19 RAT is positive, then the person needs to have a COVID-19 PCR test and quarantine until negative test result.
    • If requested by an authorised officer, produce evidence of having had the COVID-19 RAT

    Who is considered an Emergency Services Worker?

    Emergency services worker includes fire fighters, paramedics, ambulance officers, medical retrieval personnel, police officers and State Emergency Service officers.

    I am an Emergency Services Worker. Can I enter a red zone for an emergency if I have not been vaccinated?

    Yes. Emergency services workers who enter a red zone for the purpose of attending to an emergency will not be in breach of the Direction if they have not been vaccinated.

    If I am directed to quarantine at a quarantine facility, what are my requirements?  

    A person directed to undertake supervised quarantine at a quarantine facility must undergo testing requirements which are imposed by Supervised Quarantine Direction.

    If I am doing deliveries, am I required to meet testing requirements?

    No, the testing requirements do not apply to a person delivering goods to a medi-hotel site,
    quarantine facility site, a COVID Accommodation Support Centre or an emergency services
    worker attending a medi-hotel site, quarantine facility site or COVID Accommodation
    Support Centre in the conduct of their duties if:

    • they are only physically present in a designated green zone for less than 30 minutes; and
    • they have no contact during that time with any person undertaking a period of quarantine or isolation on site.

    Which employees does the testing requirements and compliance apply to in the Supervised Quarantine Direction?

    The Supervised Quarantine Direction testing and requirements apply to any person who:

    • is physically present on a medi-hotel site for the purpose of performing work of any kind; or
    • is physically present in a designated red zone at an airport site for the purpose of performing work associated with the processing of overseas or restricted zone arrivals or the processing and handling of the luggage of overseas or restricted zone arrivals; or
    • is physically present in an airport site for the purpose of performing work associated with:
      • the processing and handling of the luggage of designated red zone overseas or restricted zone arrivals; or
      • otherwise occurring within a location to which designated red zone overseas or restricted zone arrivals have access. For example, a cleaner.
    • performs the work of transporting overseas or restricted zone arrivals at any time during the period of supervised quarantine of those persons; or
    • is physically present in a designated red zone of a COVID Accommodation Support Centre.

    I provide clinical care and support or transporting persons in quarantine, do I need to be vaccinated?

    Yes. Vaccination requirements include:

    • Before commencing work, one dose of a TGA approved vaccine; and
    • not later than 6 weeks after commencing the work, the person receives a second dose of the same TGA approved vaccine; and
    • within two weeks of becoming eligible in accordance with ATAGI guidelines, the person receives a third dose (booster) of a TGA approved COVID-19 vaccine.

    Who is required to wear PPE?

    People present at the following are required to wear PPE:

    • a designated red zone or orange zone of a medi-hotel site,
    • a designated red zone or orange zone of a quarantine facility site;
    • a designated red zone or orange zone at a COVID Accommodation Support Centre; or
    • a designated red zone of an airport site; or
    • when transporting a person to medi-hotel, quarantine facility or a COVID-19 Accommodation Support Centre for the purpose of quarantine or isolation.

    What are the requirements for operators of COVID Accommodation Support Centres and Quarantine facilities?

    The operator of a COVID Accommodation Support Centre or a quarantine facility must adopt a Workforce Management Plan that:

    • requires employees, contractors and other workers of the centre or quarantine facility to notify the operator of the quarantine facility of their additional place of employment (if relevant);
    • requires employees, contractors and other workers of the centre or quarantine facility to notify the operator of the centre or quarantine facility of any COVID-19 vaccination they have received and provide evidence of such vaccination; and
    • requires employees, contractors and other workers of the centre or quarantine facility to notify the operator of the centre or quarantine facility of completion of training in the use of PPE.

    Also, the COVIDSAfeCheckIn app (QR code check-in) or a manual register (in the event that a person is unable to check in via the app) must be provided and used.

    Supervised home quarantine

    What is supervised home quarantine? Who does it apply to?

    Supervised home quarantine is for travellers who have been granted an exemption to travel to South Australia by Authorised Officers in SA Health who otherwise would be prohibited. They are permitted to enter but must complete supervised quarantine at a place other than a medi-hotel or quarantine facility, approved by the Authorised Officer. They are required to:

    • · COVID-19 test on day 1, 5, and 13.
    • · Quarantine for 14 days
    • · Must wear a face mask (covering mouth and nose) at any time that they come into contact with the public for a period of 14 days after their arrival in South Australia.

    Will I be checked on when doing the supervised home quarantine?

    Yes, periodic checks will be made on people in supervised home quarantine.

    Does it have to be my home that I quarantine at?

    No.

    I cannot be separated from my family in our house, what do I do?

    You will need to make arrangements for yourself or other household members to stay somewhere else, or alternatively, they will be subject to remaining at the place for the period of quarantine.

    Can I do the home quarantine at a friend’s/other family members home?

    Yes, but you must not have contact with them or any common areas eg bathrooms, kitchens as outlined in the ‘Living with other people’ section on the SA Health website.

    Are there any additional requirements for travellers in Supervised home quarantine?

    Yes. People who are in supervised home quarantine must display a sign at the entrance of the place to alert persons attending the premises that it is a place of quarantine.

    Will I be provided this sign upon entry into South Australia or do I have to print it myself?

    You will not have to print the sign. You will be provided the sign upon entry into South Australia.

    I provide care to and support to someone in supervised home quarantine. Can I enter their place of quarantine?

    Yes. If you enter to provide care and support to an elderly or vulnerable person, you will be required to quarantine with that person for the duration of the quarantine period (excluding those providing support for medical and emergency purposes.

    Note: If you enter 7 days after the commencement of the quarantine period, you must remain in quarantine until the completion of the 14 days.

    What if I have a medical emergency and require medical attention. Can someone enter my place of quarantine?

    Yes. Ambulance officers, SA Pathology staff, employees of the Department for Health and Wellbeing and SA Health authorised medical or nursing staff will be taken to be entering for medical purposes to enter for medical purposes.

    Go to top

  • What is COVID SAfe Check-In?

    COVID SAfe Check-In is a feature that has been added to the free mySAGOV app. If someone in South Australia tests positive to COVID-19, the COVID SAfe Check-In enables SA Health to quickly contact others who may have been exposed to the virus and stop the spread of COVID-19.

    How does COVID SAfe Check-In work?

    You can download the mySAGOV app using your smart phone. In the mySAGOV app, select the COVID SAfe Check-In tile at the bottom of the app’s homepage when you arrive at a venue or business, and follow the prompts to scan their unique QR code and check in. You will get confirmation that you have checked in successfully.

    You are not required to login with mySAGOV to use the COVID SAfe Check-In feature.

    Where do I need to use the COVID SAfe Check-In?

    You must use COVID SAfe Check-in at hospitals, aged care facilities, and disability care facilities.

    For all other places, you do not need to check in.

    Why are my details being collected?

    Using COVID SAfe Check-In only takes seconds to complete but helps play a big part in keeping your friends, family and broader community COVID safe.

    If someone in South Australia tests positive to COVID-19, the COVID SAfe Check-In will enable SA Health to quickly identify and contact others who visited the same place at the same time and may have been exposed to the virus. The information will only be used for official contact tracing purposes or for managing the COVID-19 pandemic.

    COVID SAfe Check-In has significantly contributed to the easing of restrictions so that we can all keep doing the things we love. But, we need your help to protect the community. Having COVID SAfe Check-In only helps us if we all use it.

    How do I get the mySAGOV app?

    Download the app from Apple App Store or Google Play.

    Do I need to log in or sign up to a mySAGOV account to use COVID SAfe Check-In?

    No, you are not required to sign up for a mySAGOV account to use the COVID SAfe Check-In. You also do not need to provide a driver’s licence or vehicle registration details to use it.

    What details will be collected?

    Your name, phone number and date and time of visit are collected.

    Do I need to enter my contact details each time I check in?

    When you first enter the COVID SAfe Check-In tile, you will be asked to fill in your details and mobile number. You will then get a text message with a unique code to enter in to the app. This is to verify your phone number. You won’t have to do this every time you check-in. However, occasionally the app may require you to re-enter your details and verify your phone number with a unique code.

    Why should I scan the QR code using the app and not through my camera?

    The app is more secure and you only have to put your details in once. If you do not have the app and scan the QR code with your camera you will be sent to a web browser and will have to type in your details every time.

    It will also ensure the QR code scans into the official contact tracing system and will enable contact tracers to contact you quickly if you have attended the same business or venue as someone who tests positive to COVID-19.

    If you try to scan a QR code that is not linked to South Australia’s approved contact tracing system, the code will not work within the app. If you use your smart phone’s camera to scan a QR code that is not linked to South Australia’s approved contact tracing system, it will take you to a third-party website.

    How will my information be kept safe?

    The mySAGOV app securely collects limited personal information as you check in at the business or venue. The data is securely stored in a government secured and encrypted database. Your details will only be released to SA Health if required for official contact tracing purposes or for managing the COVID-19 pandemic.

    Any place collecting physical contact tracing records must ensure that the records are kept in a manner which reduces the risk of them being copied, photographed or used by another person (other than an authorised officer).

    It is a legal requirement that relevant contact details captured via COVID SAfe Check-In or physical contact tracing records maintained by a business/place/activity are retained for 28 days and then destroyed within the 7 days following this.

    How long will my details be kept?

    Your details will be retained for 28 days and then destroyed within the 7 days following this.

    These details will only be released to SA Health if required for official contact tracing purposes or for managing the COVID-19 pandemic. If your data is required to be used, it is managed as a confidential health record and protected under the Health Care Act 2008.

    How will compliance be checked?

    The last check-in can be viewed on the mySAGOV app by selecting the ‘COVID-SAfe Check-in’ button and then selecting the ‘Open Last Check-in’ button and people may be asked to show this.

    What if I don’t have a smart phone?

    If you don’t have a smart phone you are still required to provide your relevant contact details on a paper record, available as a back-up for people who don’t have a smart phone. Please take care when completing a paper record to make sure your handwriting can be read.

    What if there is no internet connection at the business or venue or I’m experiencing technical issues using the app?

    You are still required to provide your relevant contact details on a paper record, available as a back-up for people who don’t have a smart phone or in case of other technical difficulties. Please take care when completing a paper record to make sure your handwriting can be read.

    If I attend a hospital, aged care facility or a disability care facility with my family, can one family member check in or are all members required to check in?

    Every person attending a hospital, aged care facility, or disability care facility, is required to check in. The COVID SAfe Check-In feature allows users to check-in up to 10 other people, so one person can check-in all family members.

    Circumstances in which it might not be possible for the person entering a place to provide their contact details include when a person is unable to communicate that information to the venue in written or verbal form. A companion of the person entering can check-in for that person, or a staff member at the business may record or provide the relevant contact details on behalf of the person entering. Parents or guardians/caregivers can use the multiple check-in feature to check in their children.

    Can I check in for another person using my smartphone?

    Yes. Once you have checked in for yourself, your screen will display your contact details together with an Extended Check In. Click on the 'Add a person' button and enter the first and surname of the person you are checking in and click Save Details. Repeat this for each person you are checking in. Once you click on 'Save Details' that person will be saved in the app until you delete them.

    Do interstate travellers need to download the mySAGOV app?

    Yes, anyone attending a hospital, aged care facility, or disability care facility with COVID SAfe Check-In in South Australia will need to download and check in using the mySAGOV app, including people travelling from interstate.

    How do I scan a QR code if there isn’t enough lighting around it?

    If you are struggling to scan a COVID SAfe Check-In QR code due to lack of lighting, someone can use their smartphone’s torch or flashlight function pointed towards the QR code while you scan it.

    How can I access technical support?

    If you’re experiencing issues with the mySAGOV app, or require further information, contact Service SA on 1300 450 422 (Monday to Friday) during business hours.

  • Create a COVID Safe Plan

    under Media and resources.

    on integrating your COVID-19 digital certificate.

    What is COVID SAfe Check-In?

    COVID SAfe Check-In is a feature on the free mySAGOV app.

    Businesses with a COVID Safe Plan will receive an email that includes a poster with a unique QR code. This should be printed off and displayed in a prominent location at all entrances. The poster can also be presented digitally such as on a tablet.

    People can scan the QR code using their smart phone through the mySAGOV app.

    Which businesses are required to use COVID SAfe Check-In?

    The only places required to use COVID SAfe Check-In are at hospitals, disability care facilities, aged care facilities, prisons or correctional facilities.

    All other places are not required to use COVID SAfe Check-In.

    Do staff members need to check in?

    Staff who work in hospitals, disability care facilities, aged care facilities, prisons or correctional facilities, need to check in when arriving at work.

    If a family attends a hospital, disability care facility, aged care facility, or prison, can just one member of the family check in or are all family members required to check in?

    Every person attending is required to check in. The COVID SAfe Check-In feature allows users to check-in up to 10 other people when they arrive at a venue or business, so one person can check-in all family members.

    Circumstances in which it might not be possible for the person entering a place to provide their contact details include when a person is unable to communicate that information to the venue in written or verbal form. A companion of the person entering can check-in for that person, or a staff member may record or provide the relevant contact details on behalf of the person entering. Parents or guardians/ caregivers can either use the COVID SAfe Check-In or the paper record to check in for their children.

    Do customers or staff need to scan the QR code to check out when they are leaving?

    No, it is just a check in feature at this stage.

    How do businesses and activities get a COVID Safe Plan?

    Information is available on how to Create a COVID Safe Plan.

    How do I get my QR code?

    Businesses/places/activities with a COVID Safe Plan will already have received a poster with a unique QR code. Businesses/places/activities that complete a new COVID Safe Plan will be provided a unique QR code.

    Where do I display my QR code?

    The QR code poster should be printed off and displayed in prominent locations at all entrances, where they can be easily accessed by visitors and monitored by staff. You are encouraged to display multiple versions of the poster. QR code posters should be displayed at both shoulder and waist height for accessibility.

    The poster can also be presented digitally such as on a tablet.

    Can I use an alternative QR code system?

    No. Businesses are required to use an approved contact tracing system is used. The use of a privately sourced alternative electronic platform or system for capturing contact details will not satisfy the requirements of the Direction.

    What do I do if a person refuses to check in?

    There is a dual responsibility, both on the place and the person, to use the COVID SAfe Check-In.

    If a person chooses not to provide their details, the place has the right to refuse entry. Please be mindful of avoiding confrontations that become dangerous to staff members or customers. If a situation does escalate, contact on-site security (if available) or SA Police by phoning 131 444 for non-urgent police assistance or in an emergency always call 000.

    How is the information protected?

    The mySAGOV app securely collects limited personal information as people check in. The data is securely stored in a government secured and encrypted database. The data is not accessible for marketing or promotion purposes so your customers won’t receive ‘spam’.

    Details will only be released to SA Health for official contact tracing purposes or for managing the COVID-19 pandemic. Details will be retained for 28 days and then destroyed within the 7 days following this. If your data is required to be used, it is managed as a confidential health record and protected under the Health Care Act 2008.

    The arrangements for data security, management and destruction are high quality and independently verified. It is illegal for the data to be misused for purposes other than official contact tracing or managing the COVID-19 pandemic.

    What if a person doesn’t have a smart phone?

    If a person does not have a smart phone they are still required to provide their relevant contact details on a paper record, taking care to make sure their handwriting can be read. Paper check-in templates are available to download and print as a back-up for people who don’t have a smart phone. The templates are available under Media and resources.

    What if a person is having technical difficulties and cannot use the app or is unable to download it?

    A person is still required to provide their relevant contact details on a paper record. Paper check-in templates are available as a back-up for people who don’t have a smart phone or in case of other technical difficulties. The templates are available under Media and resources.

    What if there is no internet connection at the place?

    Customers are still required to provide their relevant contact details on a paper record. Paper check-in templates are available as a back-up for people who don’t have a smart phone or in case of other technical difficulties. The templates are available under Media and resources.

    How long do I need to keep contact register records for and how do I store and dispose of them?

    Contact register records must be kept for 28 days and disposed of securely within the 7 days following this.

    The records must be kept in a way that reduces the risk of them being copied, photographed, taken or used by another person (other than an authorised officer).

    These records should be placed where they can be supervised by a staff member as well as regularly removed and replaced with a new contact tracing record sheet.

    You could also provide customers with individual check-in sheets that people can fill in and put into a secure box. Individual check-in sheet templates are available under Media and resources.

    At the end of each day, records from that day should be stored in a safe location for 28 days after which they can be disposed of securely, including shredding or ripping into small pieces before disposing. Records may be stored electronically for security of information, however, must be disposed of securely within 7 days following the initial 28 days.How will compliance be checked?

    Contact tracing records must be produced for inspection at the request of an authorised officer.

    Are there penalties for places who don’t comply?

    SA Police and SA Health compliance officers will defer to education in the first instance, however, relevant places are expected to know their responsibilities for complying with COVID SAfe Check-In by now and actively remind patrons to use it. Blatant breaches may result in a fine of up to $5060 for a business or $1060 for an individual.

    Can interstate travellers use the mySAGOV app?

    Yes, the free mySAGOV app can be downloaded and used by anyone. Interstate travellers will need to download the mySAGOV app if they wish to attend a place with COVID SAfe Check-In in South Australia. However, paper check-in templates are available as a back-up for people who don’t have a smart phone or in case of other technical difficulties. The templates are available under Media and resources.

    How can I add my COVID-19 digital certificate to the mySAGOV app?

    If you're fully vaccinated against COVID-19, you can add your COVID-19 digital certificate to the mySAGOV app. Once integrated, each time you use the COVID-SAfe Check-In function at a location with mandated vaccination requirements, the check-in screen will display your name and confirmation you have a valid certificate. Find more information on integrating your COVID-19 digital certificate.

    We have a COVID Safe Plan and have not received a QR code. Who can I contact for help?

    If you had a COVID-Safe Plan and have not received an updated COVID Safe Plan with a QR code you can email forms@sa.gov.au with details of your business and COVID Safe Plan.

    How can I access technical support?

    If you’re experiencing issues with the mySAGOV app, or require further information, contact Service SA on 1300 450 422 (Monday to Friday) during business hours.

  • What are the visitation rules related to vaccination numbers at Residential Aged Care Facilities?

    For a resident of a Residential Aged Care Facility (RACF) with more than 70% of its residents who have had at least one dose of a COVID-19 vaccine, there is no limit of care and support visits per day.

    A resident of a RACF with less than 70% of  residents who have had at least one dose of a COVID-19 vaccine, may have one care and support visit of two persons or two separate visits from one person, per day.

    Who must wear a mask at a Residential Aged Care Facility?

    All people (excluding residents) at a Residential Aged Care Facility must wear a mask.

    Only exceptions include:

    • if, in the professional opinion of a service provider or carer on the premises of a (Residential Aged Care Facility) RACF, or in the opinion of the service organisation providing the service at the RACF, the wearing of a mask will hinder the provision of the relevant care and/or impact resident safety or wellbeing; or
    • by a person who has a relevant medical condition, including problems with their breathing, a serious condition of the face, a disability or a mental health condition; or
    • in circumstances where the ability to see the mouth is essential for communication, such as to enable communication by or with any person who is deaf or hard of hearing;
    • a person who is eating or drinking, or
    • a child under the age of 12 years or
    • a resident or live-in staff member of a residential care facility is not required to wear a mask, including in circumstances in which it is not possible to comply with the physical distancing principle, or
    • if the person is carrying out functions as an essential worker and it is not possible to properly carry out those functions with a mask on.

    Do I need to be vaccinated to enter a Residential Aged Care Facility?

    Yes, to enter a Residential Aged Care Facility, a person must have:

    • Received at least one dose of a TGA approved or recognised COVID-19 vaccination; and
    • Received, or have evidence of a booking to receive, a second dose of a TGA approved COVID-19 vaccine within the interval after the first dose recommended by the Australian Technical Advisory Group on Immunisation (ATAGI) for that COVID-19 vaccine; and
    • From 29 January 2022, within the prescribed time, the person receives a third dose (booster) of a TGA approved COVID-19 vaccine.
    • Provide the operator of the health care setting with proof of their vaccination status upon request

    What does a prescribed time mean?

    Prescribed time means:

    • for a person who has been infected with COVID-19, within 4 months of their first positive COVID-19 test, or within 4 months of their second dose of a TGA approved or recognised COVID-19 vaccine, whichever is later; and
    • for any other person, within 4 months of their second dose of a TGA approved or recognised COVID-19.

    Can I be exempt from being vaccinated and still enter a Residential Aged Care Facility?

    A person can only be exempt from having a COVID-19 vaccination if:

    • They have a medical certificate or a letter from a legally qualified medical practitioner certifying that the person:
      • Has a medical exemption from receiving a COVID-19 vaccine on either a permanent or temporary basis in accordance with guidelines published by ATAGI (Australian Technical Advisory Group on Immunisation).
      • has a medical exemption on either a permanent or temporary basis from receiving the preferred vaccine as recommended by ATAGI for the person’s age
      • Has an appointment to be assessed by a medical specialist or has started an assessment to determine if they have a medical exemption
      • Is currently taking part in a COVID-19 vaccine trial and the receipt of another available vaccine would impact the validity of the trial.
      • The certificate or letter specifies the nature of the exemption and the basis on which it applies;
      • The Chief Public Health Officer or her delegate has endorsed the exemption, and
      • The person provides the operator of the healthcare setting with a copy of the endorsement.
    • Or, the person is responding for the purpose of emergency management or law enforcement in the case of an emergency.

    Can I work in Residential Aged Care if I am not vaccinated?

    No. A person cannot engage in work or duties at a RACF from 17 September 2021

    unless they have:

    • Received at least one dose of a TGA approved or recognised COVID-19 vaccination; and
    • Received, or have evidence of a booking to receive, a second dose of a TGA approved COVID-19 vaccine within the interval after the first dose recommended by the Australian Technical Advisory Group on Immunisation (ATAGI) for that COVID-19 vaccine Provided the operator of the health care setting with proof of their vaccination status upon request; and
    • Within four weeks of becoming eligible in accordance with ATAGI guidelines, the person receives, or has evidence of a booking to receive, a third dose (booster) of a TGA approved COVID-19 vaccine.

    Which employees of a Residential Aged Care Facility does the vaccination requirements apply to?

    The vaccination requirements apply to:

    • Volunteers, contractors and agency staff;
    • Direct care workers (nurses; personal care workers; allied health professionals; allied health assistants);
    • Administration staff (reception; management; administration);
    • Ancillary staff (food preparation; cleaning; laundry; garden; maintenance);
    • Lifestyle / social care (music/art therapy);
    • Transport drivers of residents of residential aged care facilities;
    • Students on placement at a residential aged care facility; and
    • Medical practitioners and allied health professionals who attend and provide care to residents of a residential aged care facility.

    Who is prohibited from entering a Residential Aged Care Facility?

    A person cannot enter a Residential Aged Care Facility if:

    • from 6 December 2021, they have not:
    • during the 14 days immediately preceding the entry, the person is a close contact of a COVID-19 case; or
    • the person has a temperature higher than 38 degrees Celsius, or has a history of fever or chills in the preceding 72 hours, or symptoms of acute respiratory infection or loss of taste and smell; or
    • by 10 June 2022, the person has not been vaccinated against the 2022 seasonal influenza; or
    • the person has undertaken a COVID-19 test and is awaiting the test result, unless the person submitted to the COVID-19 test in accordance with routine surveillance testing of asymptomatic persons; or
    • the person is prohibited from entry into a RACF by reason of a Cross Border Travel direction.

    However if the person is an employee, contractor, student or volunteer of the RACF they may enter and remain in a residential aged care facility if:

    • the person is a close contact of a COVID-19 case whose last exposure date was within the 14 days immediately preceding entry, and;
    • A protocol for managing a residential aged care facility regarding the Exposure Sites, Contacts and Diagnosis Requirement Direction is in place, and
    • The person
      • Wears appropriate personal protective equipment at all times while at the residential aged care facility,
      • Undertakes a COVID-D-19 Rapid Antigen Test on any day prior to attending the facility.

    Do I have to do a COVID-19 Safe Check-in at a Residential Aged Care Facility?

    Yes. From September 10, 2021 anyone visiting, working or contracted to a Residential Aged Care Facility will have to use the approved contact tracing system, the COVID-19 SAfe check –in (QR code) or provide their relevant contact details on a written form.

    Until September 10, facilities are required to maintain the written register at the point of entry and exits.

    Can I come from interstate to visit my relative?

    Yes, to enter a Residential Aged Care Facility, a person must have:

    • Received at least one dose of a TGA approved or recognised COVID-19 vaccination; and
    • Received, or have evidence of a booking to receive, a second dose of a TGA approved COVID-19 vaccine within the interval after the first dose recommended by the Australian Technical Advisory Group on Immunisation (ATAGI) for that COVID-19 vaccine Provided the operator of the health care setting with proof of their vaccination status upon request; and
    • From 29 January 2022, within the prescribed time, the person receives a third dose (booster) of a TGA approved COVID-19 vaccine.

    Can I visit a resident from interstate for an end of life visit?

    Yes, to enter a Residential Aged Care Facility, a person must have:

    • Received at least one dose of a TGA approved or recognised COVID-19 vaccination; and
    • Received, or have evidence of a booking to receive, a second dose of a TGA approved COVID-19 vaccine within the interval after the first dose recommended by the Australian Technical Advisory Group on Immunisation (ATAGI) for that COVID-19 vaccine; and
    • From 29 January 2022, within the prescribed time, the person receives a third dose (booster) of a TGA approved COVID-19 vaccine.
    • Provide the operator of the health care setting with proof of their vaccination status upon request

    Can I visit a resident from interstate for an end of life visit if I am a close contact?

    No. If you have been a close contact of a positive COVID-19 case within the previous 14 days you will not be permitted entry into the residential aged care facility.  You must comply with the requirements of the current Emergency Management (Exposure Sites, Contacts and Diagnosis Requirements) COVID-19) Direction 2022.

    I am vaccinated. Can I visit a resident from overseas?

    Yes, but you cannot enter the Residential Aged Care Facility for 7 days after your arrival in South Australia.

    Can I provide personal care at multiple nursing homes?

    Yes. A personal care worker is permitted to work at multiple facilities, however it is strongly advised where possible, personal care workers remain at one facility.

    Can I visit a Residential Aged Care Facility if I am looking to move into that facility?

    Yes, if you are a prospective resident of a Residential Aged Care Facility you can arrange a visit and should contact the facility to make arrangements.

    What are my requirements as an operator of a Residential Aged Care Facility?

    The operator of a Residential Aged Care Facility must maintain records of any COVID-19 vaccinations received by employees, contractors and volunteers of a Residential Aged Care Facility and provide such records to an authorised officer on request.

    From September 10, 2021 an operator must ensure anyone visiting, working or contracted to a Residential Aged Care Facility will have to use the approved contact tracing system, the COVID-19 SAfe check –in (QR code) or provide their relevant contact details on a written form.

    Do Residential Aged Care Facility (RACF) operators have to keep a record of vaccination status of their residents?

    Yes. An operator of an RACF must also as far as is reasonably practicable, maintain a record of residents of the RACF who have received COVID-19 vaccinations.

    What are my requirements as an employee, contractors or volunteers of an Residential Aged Care Facility?

    Employees, contractors or volunteers of a Residential Aged Care Facility must notify the operator of the RACF (as soon as possible) of:

    • any additional place of employment; and
    • any COVID-19 case identified at any additional place of employment;
    • any COVID-19 vaccination they have received, if the vaccination was not conducted through a vaccination clinic held at that Residential Aged Care Facility.

    From September 10, 2021 an operator must ensure anyone visiting, working or contracted to a Residential Aged Care Facility will have to use the approved contact tracing system, the COVID-19 SAfe check –in (QR code) or provide their relevant contact details on a written form.

    Go to top

  • I am unvaccinated and travelling to South Australia from another state. Can I enter South Australia without restrictions?

    Yes.

    Do I have to complete an application to enter South Australia?

    No, travellers entering South Australia are no longer required to complete an EntryCheck SA application.

    Do I have any requirements when I am in South Australia?

    You are required to do the COVID-Safe Check at:

    • Public and Private hospitals,
    • Disability care facilities, and
    • Residential Aged Care Facilities.

    Masks (covering the mouth and nose) are required in:

    • disability care facilities
    • prisons, correctional facilities, training centres, other places of custody
    • public and private hospitals
    • health care services and pathology collection centres
    • passenger transport services

    What do I do if I have been diagnosed with COVID-19?

    You must comply with the requirements of the Exposure Sites, Contacts and Diagnosis Requirements Direction 2022.

    What do I do if I am a close contact of a positive COVID-19 case?

    If a person after entering South Australia becomes aware they are a close contact of a positive COVID-19 case interstate they must comply with the requirements of the Exposure Sites, Contacts and Diagnosis Requirements Direction 2022.

  • Who does the Exposure Sites, Contacts and Diagnosis Requirements Direction apply to?

    The direction applies to any person who:

    • has been present at an exposure site during an exposure period; or
    • is a close contact of a COVID-19 case; or
    • has been notified that they are a COVID-19 case.

    For the avoidance of doubt, this direction applies to a person whether or not they have received a notification in writing (including by SMS) from SA Health that they are a close contact or were at an exposure site during an exposure period.

    What are the requirements for people who are directed to isolate in a COVID Accommodation Support Centre?

    People who are directed by an authorised officer to isolate in a COVID Accommodation Support Centre (ACS) need to:

    • remain in the COVID Accommodation Support Centre and follow all reasonable directions from an authorised officer, until completion of the required isolation period; and
    • comply with the requirements prescribed on the SA Health website if they are discharged from an ACS and advised by a medical practitioner or authorised officer to continue to isolate or quarantine elsewhere.

    What is deemed close contact between a person and COVID-19 case?

    Close contact means:

    • a person who is a household member or an intimate partner of a COVID-19 case during their relevant period;
    • a person who has had close personal interaction with a COVID-19 case for a cumulative period of 4 hours or more during their relevant period; or
    • a person who has been notified by SA Heath that they are a close contact with a COVID-19 case; or
    • a person who has been at an exposure site during the exposure period for that site.

    What is the definition of a household member?

    A household member of a COVID-19 case means any member of the house of a COVID-19 case, being a person regularly living in the house (or houses if they live in more than one) of the COVID-19 case.

    At what time am I deemed “notified” that I am a close contact or diagnosed with COVID-19?

    A person has been notified that they are a close contact or diagnosed with COVID-19, as the case may be, upon:

    • returning a positive COVID-19 Rapid Antigen Test
    • receiving notice in writing (including by SMS) by SA Health; or
    • receiving notice in writing (including by SMS) by SA Pathology; or
    • receiving notice in writing (including by SMS) by a private pathology laboratory; or
    • the relevant exposure site being published on the SA Health website; or
    • receiving telephone contact by SA Health; or
    • becoming aware that they are a close contact of a COVID-19 case;

    whichever is earlier.

    How long do I have to quarantine if I have COVID-19?

    If you have COVID-19, you reside and remain quarantine for a period of 7 days after your first positive COVID-19 test result.

    What if I work in a specialised industry or workplace?

    Chief Public Health Officer may have given your specified workplace or industry has different requirements isolation, testing and reporting requirements. If this is the case you also need to have approval from a nominated officer.

    In that case you have to comply with approved protocol when attending your workplace or work function and when you’re not at work you have to comply with the usual isolation, testing and reporting requirements.

    Can I get a Rapid Antigen Test instead of a PCR test?

    Yes.

    Can I leave quarantine to pick up a Rapid Antigen Test?

    Yes but only from a rapid antigen collection point designated on the SA Health website, You must register via the SA Health website to collect a Point of Care Rapid Antigen Test.

    Can I sell a Rapid Antigen Test I get from a pick up point?

    No, these must only be used to comply with this Direction.

    Can I give the Rapid Antigen Test I get from a pick-up point to someone else to use?

    No, these must only be used by the registered persons

    Can I pick up Rapid Antigen Tests for my family?

    Yes. Once registered to collect Rapid Antigen Tests one person can present the proof of registration and collect tests for all registered family members.

    Can I pick up additional Rapid Antigen Tests for future use?

    You will be given two Rapid Antigen Tests to ensure you comply with this Direction - you cannot stockpile these tests. If your result is invalid and you do not have another Rapid Antigen Test you may attend a COVID-19 PCR testing site to comply with testing requirements.

    Do I have to report the results of my rapid antigen tests?

    If you test positive using a rapid antigen test, you must report your result within 24 hours. You must report your positive result if you get your test through a designated RAT Collection Point, from a retail outlet or through any other means. You can also report negative and invalid test results to help provide a full picture of rates of COVID-19 testing in the state.

    For more information and to report your result, visit https://www.sahealth.sa.gov.au/COVIDtesting

    What are the requirements that apply to a close contact of COVID-19 case?

    These are outlined on the SA Health website.

    I am a close contact and was doing the required 7 days of quarantine. With the new changes, can I now leave quarantine?

    Yes, you may leave quarantine if you produce a negative COVID-19 Rapid Antigen Test result.

    If I have had COVID-19, how long will I not be deemed a close contact?

    If you have recovered from COVID-19, you will not be deemed a close contact for 12 weeks.

    I am required to quarantine, but I need to take my pet for urgent treatment at the vet. Can I do this?

    Yes, you can take your pet for urgent medical treatment at the vet. You must ensure that you wear a mask and maintain physical distancing where possible.

  • Who does this apply to?

    Phase 1

    All persons engaging in work or duties in the following healthcare settings must be vaccinated against COVID-19 with a TGA approved or recognised vaccine, with the first dose being completed by 1 November 2021, and the second dose being completed within the interval recommended by ATAGI and from 29 January 2022, within the prescribed time, the person receives, or has evidence of a booking to receive, a third dose (booster) of a TGA approved COVID-19 vaccine:

    • public and private hospitals;
    • an ambulance service (including an ambulance service for transporting patients).

    Phase 2

    All persons engaging in work or duties in the following healthcare settings must be vaccinated against COVID-19 with a TGA approved or recognised vaccine, with the first dose being completed by 8 November 2021, and the second dose being completed within the interval recommended by ATAGI and from 29 January 2022, within the prescribed time, the person receives, or has evidence of a booking to receive, a third dose (booster) of a TGA approved COVID-19 vaccine:

    • primary community healthcare facilities (general practice clinics, dental clinics, private nurse offices);
    • pharmacies;
    • specialist outpatient facilities (including consulting suites of private medical specialists, including reproductive services, and any setting provided by allied health and scientific professionals, which may include primary community health facilities);
    • private pathology centres;
    • private radiology centres (including breast screening centre);
    • defence health settings (including Garrison health centres, deployed and exercise health support and clinical health training);
    • facilities for the collection, manufacture and distribution of blood and biological products;
    • Aboriginal community controlled health services;
    • the Department for Health and Wellbeing, the Commission on Excellence and Innovation in Health and Wellbeing SA.

    Phase 3

    All persons engaging in work or duties in the following healthcare settings must be vaccinated against COVID-19 with a TGA recognised vaccine, with the first dose being completed by 6 December 2021, and the second dose being completed within the interval recommended by ATAGI and from 29 January 2022, within the prescribed time, the person receives, or has evidence of a booking to receive, a third dose (booster) of a TGA approved COVID-19 vaccine:

    • chiropractic therapy;
    • osteopathy.

    For all phases this includes clinicians, ambulance workers, allied health, cleaners, administrative and executive staff, volunteers, contractors (including couriers and delivery drivers) and students undertaking placement regardless of whether they work in a patient or a non-patient area.

    What does a prescribed time mean?

    Prescribed time means:

    • for a person who has been infected with COVID-19, within 4 months of their first positive COVID-19 test, or within 4 months of their second dose of a TGA approved or recognised COVID-19 vaccine, whichever is later; and
    • for any other person, within 4 months of their second dose of a TGA approved or recognised COVID-19.

    What is the definition of a public hospital and private hospital?

    Private hospital means a private hospital under Part 10 of the Health Care Act 2008 (including a private day procedure centre);

    Public hospital means an incorporated hospital under Part 5 of the Health Care Act 2008, including all services provided by a hospital (Local Health Network).

    What is the definition of specialist outpatient facilities?

    Specialist outpatient facilities means consulting suites of private medical specialists (including reproductive services) and any setting where the following services are provided by allied and scientific professionals in person to another person:

    • art or music therapy;
    • audiology;
    • dental therapy;
    • epidemiology;
    • exercise physiology;
    • genetic counselling;
    • nuclear medicine technology;
    • nutrition and dietetics;
    • occupational therapy;
    • optometry;
    • orthoptics;
    • orthotics and prosthetics;
    • perfusion;
    • physiotherapy;
    • podiatry;
    • psychology;
    • radiation therapy;
    • radiography;
    • social work provided at a public or private hospital or community healthcare facility;
    • sonography;
    • speech pathology.

    Does this Direction apply to organisations that attend a healthcare setting?

    Yes, this Direction applies to all persons who attend a healthcare setting in the course of their work or duties, including if their attendance is incidental such as delivery drivers or suppliers.

    This Direction applies to any person as described above, regardless of the industry they work for (eg, the organisation does not need to be a healthcare provider for its staff to be subject to this Direction).

    As an employer, how do I determine if my employees are subject to this Direction?

    To work out if your staff have to comply with this Direction, you will need to look at where your staff carry out their duties. This is because the Direction is setting-based, rather than based on the type of work a person undertakes. For example, it is not only healthcare workers who must comply.

    This Direction applies to any employees who carry out their duties, at any time, in a healthcare setting, or where an organisation delivers a healthcare service at their premises (see What is the definition of specialist outpatient facilities? above).

    Employees who are required to undertake any of their duties in those settings at any time (even if it’s only occasionally, such as having to accompany a client to the GP or hospital) must be vaccinated by the dates detailed in the Direction.

    As an organisation that delivers healthcare services, does this mean that all of my staff must comply and be vaccinated?

    Many organisations, especially non-government organisations, deliver a range of services across the community in South Australia.

    This Direction applies only to the staff who carry out their duties in a healthcare setting.

    For example, if an organisation employs people who are required to attend a healthcare setting as part of their work (like a community support worker who needs to go to a GP clinic with a client), they are subject to this Direction.

    However, staff from the same organisation who do not need to attend a healthcare setting for their work (like a community support worker who delivers youth programs at the local library) are not required to comply with the Direction.

    My organisation is funded by SA Health, Wellbeing SA or a Local Health Network to deliver a program or service – does this mean my organisation must comply with the Direction?

    The source of funding for the service does not determine whether employees of an organisation must comply with the Direction.

    If your organisation delivers a program or service that is either delivered in a setting, or is a service listed in the Direction under ‘Specialist Outpatient Facilities’, then your staff who attend the setting where these programs or services are delivered (either inside or outside of your organisation) must comply with the Direction and be vaccinated.

    My organisation delivers healthcare services at our premises. Do we need to comply with the Direction?

    Yes. If you provide a healthcare services (see What is the definition of specialist outpatient facilities? above), you must comply with the Direction.

    As an organisation that delivers healthcare services at our premises, do I need to check the vaccination status of persons who attend the premises for work purposes?

    Yes. All persons who undertake duties at the healthcare setting you manage, no matter how limited or incidental, whether or not they have contact with clients, or whether they are your employees or not, must be vaccinated.

    As the operator of the facility, you may request that a person attending the setting provide you with proof of their vaccination status.

    If a person who attends a facility run by my organisation for work purposes does not, or cannot, show proof of their vaccination status what do I do?

    Any persons attending a facility that is defined as a healthcare setting under the Direction must provide proof of vaccination to the operator of the facility upon request.

    If a person who has been requested to show proof cannot or will not provide this information to you, they should be advised that they cannot carry out their duties until such time that they can provide evidence of their vaccination status.

    My organisation delivers healthcare services at our premises, but only in part of our building. Does every worker who attends the building need to be vaccinated, or just those who attend the healthcare service?

    If the healthcare setting comprises the entirety of your organisation’s premises, then the Direction applies to any persons who attends the premises for work purposes.

    If the healthcare setting or place where the health services is carried out, is in a discreet part of your premises, with separate entry, amenities, and no regular thoroughfare from the other parts of your organisation, then the Direction only applies to that defined part of your premises.

    Staff and any other person who attends that part of the premises for work purposes, no matter for how long or how incidental, must comply with the Direction. Other staff in your organisation who do not frequent this part of your premises are not subject to comply with the Direction.

    My organisation delivers healthcare services at our premises. Do clients need to be vaccinated in order to attend this service?

    No. The Direction only applies to persons carrying out duties at these settings, not to clients and their families.

    Why is this being introduced?

    This Direction brings South Australian in line with the National Cabinet endorsement of the Australian Health Protection Principal Committee (AHPPC) recommendation that all people working in a health care setting are vaccinated as a condition of work.

    Vaccination of people working in healthcare settings is an important mechanism to protect staff, patients and the community and to maintain the provision of public, private and community healthcare services in the event of a COVID-19 outbreak.

    COVID-19 vaccines are highly effective against severe illness, hospitalisation and death, and will help keep staff, patients and visitors safe from COVID-19.

    Have the vaccines been properly reviewed by regulatory agencies?

    All vaccines available in Australia are approved by the Therapeutic Goods Administration (TGA) for safety, quality, and effectiveness. COVID-19 vaccines must meet the same high standards as any other vaccine approved for use in Australia.

    Which vaccine do I need to have?

    People must be vaccinated against COVID-19 with a TGA approved or recognised vaccine including either AstraZeneca (Vaxzevria), Pfizer (COMIRNATY), Moderna (Spikevax) or Janssen-Cilag.

    If you have not already had one dose of a COVID-19 vaccine, you will need to get vaccinated with either Pfizer or Moderna to ensure you are vaccinated within the required timeframe.

    What if I have been vaccinated overseas?

    Vaccines that are provisionally approved by the TGA are accepted. A list of approved vaccines is on the TGA website: tga.gov.au/covid-19-vaccine-provisional-registrations

    Can I choose not to get vaccinated?

    You will not be forced to have the vaccine. However, if you do not meet the COVID-19 vaccination requirement on the date it applies, or do not have an approved medical exemption, then you cannot continue to work in the listed healthcare settings.

    Can I choose to get COVID-19 tests instead of getting vaccinated?

    No, testing is not an alternative to vaccination. If you have not been vaccinated against COVID-19 by the dates specified and you have not submitted a medical exemption certificate, you will not be able to continue working in a public or private hospital setting.

    Can I get vaccinated during work time?

    SA Health employees can get vaccinated during working hours, however, you will need to negotiate this with your line manager.

    Do I need to provide proof of my vaccination status to my workplace/employer?

    Yes. People who engage in work or perform duties in Healthcare Settings must provide the operator of the healthcare setting with proof of their vaccination status and evidence of the applicable prescribed time for receiving a booster dose upon request.

    What do I do if I have medical concerns about getting vaccinated?

    If you have medical concerns about being vaccinated, you need to speak to your doctor.

    You need to advise your organisation as soon as possible if you will not receive your COVID-19 vaccination by the required dates. Your organisation may write to you specifically regarding your vaccination status.

    What happens if I cannot be vaccinated because of a medical reason? How can I get an exemption?

    1. You will need to seek a medical certificate from a legally qualified medical practitioner which states that you have a temporary or permanent medical reason for vaccination exemption in accordance with the guideline published by the Australian Technical Advisory Group on Immunisation (ATAGI): www.health.gov.au/resources/publications/atagi-expanded-guidance-on-temporary-medical-exemptions-for-covid-19-vaccines

      Any such medical certificate will need to specify the nature of the exemption and the basis on which it applies.

    2. You will need to complete an SA Health Chief Public Health Officer Immunisation Exemption Application Form and submit this, along with your medical certificate signed by a legally qualified medical practitioner, to Health.NJNPExemptions@sa.gov.au.
    3. Your application for an exemption must be endorsed by the Chief Public Health Officer (CPHO). If approved, the CPHO will provide a signed exemption letter that can be provided to your employer.

    What happens if my application for a medical exemption is approved? What does this mean for my ongoing employment, role etc.

    You will continue to be able to work in your current role, noting that control measures will continue to be in place. You will be required to wear appropriate personal protective equipment when engaging in work or performing duties.  Where the nature of the medical contraindication could adversely impact your ability to perform your role safely, a risk assessment will be undertaken to address any concerns.

    What happens if my application for a medical exemption is not approved?

    Medical exemptions will only be accepted and endorsed by the CPHO if they are in accordance with the ATAGI published guidelines.

    If your medical certificate is not in accordance with the ATAGI guidelines and is not endorsed by the CPHO, you are subject to the Direction and must meet the vaccination requirements.

    I am pregnant or planning pregnancy. What should I do?

    You can get vaccinated if you're pregnant, breastfeeding or trying to become pregnant. Pregnant women are particularly vulnerable to COVID-19 and should be vaccinated against COVID-19. Vaccination reduces the risk of severe disease during pregnancy and helps to keeps you and your unborn baby protected from the virus.

    Pregnancy is not a reason for a medical exemption under this Direction.

    How can I book in a vaccination appointment?

    To find a COVID-19 vaccination appointment, visit the Vaccine Clinic Finder at https://covid-vaccine.healthdirect.gov.au

    Your workplace may have special arrangements in place (e.g. walk-in appointments) for staff to get vaccinated.

    What happens if I can’t get a vaccination appointment time before the required date?

    You are encouraged to book a vaccination time as soon as possible and walk-in capacity is being increased in the coming week.

    You can discuss what options are available to you with your employer if you have not received at least one vaccination does by the required date due to appointment availability.

    How can I prove I have been vaccinated?

    There are several options to receive your ‘proof of COVID-19 vaccination’:

    • Download your COVID-19 digital certificate via the Express Plus Medicare mobile app or your Medicare online account through myGov.
      • You can add your COVID-19 digital certificate to your Apple Wallet or Google Pay.
      • Instructions are available on the Services Australia website.
    • If you can’t get proof online, your vaccination provider may be able to print your immunisation history statement for you.
    • Call the Australian Immunisation Register on 1800 653 809 (Monday to Friday 8am to 5pm) and ask for your statement to be sent to you. It can take up to 14 days to arrive in the post.
    • If you’re not eligible for Medicare, call the Australian Immunisation Register and request your certificate be mailed to you or add your COVID-19 certificate to your digital wallet using the Individual Healthcare Identifiers service (IHI service) through myGov.

    Who should I send my vaccination record to?

    You will be required to provide your vaccination status to your Line Manager/employer.

    Who will be able to see my vaccination status? How will such information be held?

    Your vaccination status will be generally be recorded on your organisation’s HR management system (such as CHRIS21 for SA Health staff) to which a small number of HR and/or worker health and safety staff usually have access to.

    What leave is available if I have an adverse reaction to the vaccination?

    SA Health staff can access available sick leave if you experience any side effects to the vaccination.

    What if I’m already on short-term leave when vaccinations are due?

    If you are already on leave at the time vaccinations are due, you are still encouraged to get vaccinated as this in your best interest to protect yourself and your family. However, you are required to have had your vaccination(s) before you return to duty and will be required to provide evidence of your vaccination status prior to resuming duty.

    I am currently on long term leave (eg. maternity or long service leave). When am I required to have the vaccine? Can this be done prior to my return to work?

    If you are already on leave at the time vaccinations are due, you are still encouraged to get vaccinated as this in your best interest to protect yourself and your family. However, you are required to have had your vaccination(s) before you return to duty and will be required to provide evidence of your vaccination status prior to resuming duty.

    What happens if I am not vaccinated by the required date?

    If you do not provide evidence of having had one dose of a COVID-19 vaccine by the required date and do not have a medical exemption certificate your employer will contact you further in relation to your options and the implications for your employment.

    Are employers legally obliged to enforce the vaccinations?

    The Direction places an individual obligation on healthcare workers – it is not an obligation on the employer. Non-compliance with the Direction is an offence. No employer should aid the committal of an offence.  Under the Direction, employers can request proof of your vaccination status.

    Can employers dismiss non-complying staff?

    Employers will need to seek independent legal advice.

    Can I seek an exemption if I am currently working remotely?

    The Direction requires you to have had your first vaccination dose by the required date unless you have an exemption.

    Unless you comply with the Direction, and complete a first vaccination by the required date, you will not be able to work in the listed healthcare settings unless you have been vaccinated against COVID-19, irrespective whether you are onsite or not, given that you may be called upon or directed to return onsite.

    If I am only going into a Healthcare setting once, do I need to be vaccinated or have a negative Rapid Antigen Test result?

    People who engage in work or perform duties in Healthcare Settings on a single occasion or on an infrequent and irregular basis need to produce a negative Rapid Antigen Test result that is taken on either:

    • The day of attending the healthcare setting; or
    • 24 hours prior to attending the healthcare setting.

    They are not required to be fully vaccinated to enter the healthcare setting provided they have done the above prior to entry and comply with wearing appropriate PPE as required by the Operator of the setting.

  • What are the vaccination requirements for in-home and community aged care and disability support workers?

    From 30 November 2021, in-home and community aged care and disability support workers must have:

    • Received at least one dose of a TGA approved or recognised COVID-19 vaccination; and
    • Received, or have evidence of a booking to receive, a second dose of a TGA approved COVID-19 vaccine within the interval after the first dose recommended by the Australian Technical Advisory Group on Immunisation (ATAGI) for that COVID-19 vaccine Provided the operator of the health care setting with proof of their vaccination status upon request; and
    • From 29 January 2022, within the prescribed time, the person receives a third dose (booster) of a TGA approved COVID-19 vaccine or has evidence of a booking to receive a COVID-19 booster shot.

    What does a prescribed time mean?

    Prescribed time means:

    • for a person who has been infected with COVID-19, within 4 months of their first positive COVID-19 test, or within 4 months of their second dose of a TGA approved or recognised COVID-19 vaccine, whichever is later; and
    • for any other person, within 4 months of their second dose of a TGA approved or recognised COVID-19.

    Which workers in in-home and community aged care sector are required to be vaccinated?

    In-home and community aged care worker is a person providing in-home and community aged care services to another person in person for or on behalf of a responsible provider;

    In-home and community aged care services means the following services under the Aged Care Act 1997 (Cth) or the Aged Care Quality and Safety Commission Act 2018 (Cth) and programs delivered by the Australian Government Department of Health:

    • Home Care Packages
    • Commonwealth Home Support Program (CHSP)
    • National Aboriginal and Torres Strait Islander Flexible Aged Care Program home care services
    • Short-Term Restorative Care
    • Transition Care Program
    • Multi-Purposes Services

    Which workers in disability support are required to be vaccinated?

    The vaccination requirement is for disability support workers whose role means they are involved with:

    • assistance with daily life tasks in a group or shared living arrangement
    • group and centre based activities
    • specialised supported employment
    • assistance with daily personal activities
    • community nursing care
    • therapeutic supports.

    Are there any exemptions for workers in the In-home and Community Aged Care and Disability Support sector?

    An In-home and Community Aged Care and Disability Support worker is not required to have evidence of a COVID-19 vaccination if they have a medical certificate or a letter from a legally qualified medical practitioner certifying that the person:

    • Has a medical exemption from receiving a COVID-19 vaccine on either a permanent or temporary basis in accordance with guidelines published by ATAGI (Australian Technical Advisory Group on Immunisation).
    • Has a medical exemption on either a permanent or temporary basis from receiving the preferred vaccine as recommended by ATAGI for the person’s age.
    • Has an appointment to be assessed by a medical specialist or has started an assessment to determine if they have a medical exemption
    • Is currently taking part in a COVID-19 vaccine trial and the receipt of another available vaccine would impact the validity of the trial.
    • The certificate or letter specifies the nature of the exemption and the basis on which it applies;
    • The Chief Public Health Officer or her delegate has endorsed the exemption, and
    • The person provides the operator of the healthcare setting with a copy of the endorsement.
  • What are the vaccination requirements for Forensic Science SA employees?

    A Forensic Science SA employee must not engage in work or perform duties as part of their employment within the Forensic Science SA facility from 20 December 2021 unless:

    • The person has received at least one dose of a TGA approved or recognised COVID-19 vaccination; and
    • The person has received, or have evidence of a booking to receive, a second dose of a TGA approved COVID-19 vaccine within the interval after the first dose recommended by the Australian Technical Advisory Group on Immunisation (ATAGI) for that COVID-19 vaccine; and
    • From 29 January 2022, within the prescribed time, the person receives a third dose (booster) of a TGA approved COVID-19 vaccine or has evidence of a booking to receive a COVID-19 booster shot; and
    • The person provides proof of their vaccination status upon request

    What does a prescribed time mean?

    Prescribed time means:

    • for a person who has been infected with COVID-19, within 4 months of their first positive COVID-19 test, or within 4 months of their second dose of a TGA approved or recognised COVID-19 vaccine, whichever is later; and
    • for any other person, within 4 months of their second dose of a TGA approved or recognised COVID-19.

    Who do I need to provide proof of vaccination to?

    A person subject to requirements of the Forensic Science SA Vaccination Direction must provide the Director of Forensic Science SA or her delegate with proof of their vaccination on request.

    I am not an employee at a Forensic Science SA facility. Do I need to be vaccinated to enter a Forensic Science SA facility?

    A person, other than a Forensic Science SA employee, must not from 20 December 2021 enter the Forensic Science SA facility unless the person is vaccinated (completed the full course of a COVID-19 vaccine and received a third dose/booster when eligible in accordance with a schedule recommended by ATAGI).

    Do I need to get a booster if I am an employee?

    Yes. From 29 January 2022, within the prescribed time,  an employee of a Forensic Science SA facility must receive a third dose (booster) of a TGA approved COVID-19 vaccine or have evidence of a booking to receive a COVID-19 booster shot.

    Do I need to get a booster if I am a visitor?

    Yes. From 29 January 2022, within the prescribed time, a visitor to a Forensic Science SA facility must have received a third dose (booster) of a TGA approved COVID-19 vaccine.

    However, regardless of vaccination status, people less than 12 years and 2 months of age are permitted to enter Forensic Science SA.

    What happens if I cannot be vaccinated because of a medical reason? How can I get an exemption?

    1. You will need to seek a medical certificate from a legally qualified medical practitioner which states that you have a temporary or permanent medical reason for vaccination exemption in accordance with the guideline published by the Australian Technical Advisory Group on Immunisation (ATAGI): www.health.gov.au/resources/publications/atagi-expanded-guidance-on-temporary-medical-exemptions-for-covid-19-vaccines

      Any such medical certificate will need to specify the nature of the exemption and the basis on which it applies.

    2. You will need to complete an SA Health Chief Public Health Officer Immunisation Exemption Application Form and submit this, along with your medical certificate signed by a legally qualified medical practitioner, to Health.NJNPExemptions@sa.gov.au.
    3. Your application for an exemption must be endorsed by the Chief Public Health Officer (CPHO). If approved, the CPHO will provide a signed exemption letter that can be provided to your employer.
  • Masks

    COVID-SAfe Check in

    COVID-Safe Plan

    Masks

    Where is it mandatory to wear a mask?

    Masks (covering the mouth and nose) are required in:

    • disability care facilities
    • prisons, correctional facilities, training centres, other places of custody
    • public and private hospitals
    • health care services (full list below) and pathology collection centres
    • passenger transport services
    • pharmacies

    What are considered health care services?

    • general practice
    • pharmacies
    • private and public medical specialist services and practices
    • private and public mental health services and practices including drug and alcohol services
    • private and public allied health services
    • services provided by social workers in a public or private health care centre
    • private complementary and alternative therapy services and practices including Chinese medicine practitioners
    • community health services including Aboriginal Community Controlled Health Services
    • private and public dental services
    • private and public reproductive services and sexual health services including termination of pregnancy
    • private and public radiology services including screening services
    • private and public disability and rehabilitation services.

    Who is exempt from wearing a mask?

    A requirement that a person wear a face mask does not apply to a person:

    • if they have a relevant medical condition, including problems with their breathing, a serious condition of the face, a disability or a mental health condition (Evidence of a relevant medical condition must be produced on request)
    • in circumstances where the ability to see the mouth is essential for communication, such as to enable communication by or with any patron who is deaf or hard of hearing
    • in circumstances where removal of the mask is lawfully required for identification purposes
    • when the person is eating or drinking
    • if the person is a child under 12 years of age
    • if the person is carrying out functions as an authorised worker and it is not possible to properly carry out those functions with a mask on.

    COVID-SAfe Check in

    What businesses are required to have the COVID-SAfe Check in?

    You are no longer required to do the COVID-Safe Check in at defined public activity but you are required to Check in at:

    • Public and Private hospitals,
    • Disability care facilities, and
    • Residential Aged Care Facilities.

    COVID-Safe Plan

    Do I need a COVID-Safe Plan?

    Depending on the level of restrictions in place in South Australia and your activity will depend on whether you require a COVID Safe Plan

    What is an approved contact tracing system?

    Approved contact tracing system are COVID SAfe Check-In, ScanTek or any other electronic platform approved by the State Co-ordinator for the purpose of capturing relevant contact details of a person. Currently there are only two options.

    Which activities require COVID Marshal?

    Whether you require a COVID Marshal will depend on the level of restrictions in place in South Australia and the nature of the activity you undertake.

    A COVID Marshal is required for events that require a COVID Management Plan only.

    Go to top

  • Page last updated: 10 February 2022