Visitation requirements

People travelling from high risk areas cannot enter Residential Aged Care Facilities for 14 days after they arrive in South Australia.

A person must not enter a Residential Aged Care Facility unless they have been fully vaccinated against COVID-19. They must have received all doses of an approved or recognised vaccine.

COVID-19 vaccinations have been in place for any person working at a Residential Aged Care Facility since 17 September 2021.

This does not apply to people who have a medical exemption from receiving a COVID-19 vaccine either on a permanent or temporary basis according to the guidelines published by ATAGI, or to a child under the age of 12 years and 2 months.

A person can only be exempt from having a COVID-19 vaccination if:

  • They have a medical certificate or a letter from a legally qualified medical practitioner certifying that the person:
    • Has a medical exemption from receiving a COVID-19 vaccine on either a permanent or temporary basis in accordance with guidelines published by ATAGI (Australian Technical Advisory Group on Immunisation).
    • Has a medical exemption on either a permanent or temporary basis from receiving the preferred vaccine as recommended by ATAGI for the person’s age.
    • Has an appointment to be assessed by a medical specialist or has started an assessment to determine if they have a medical exemption
    • Is currently taking part in a COVID-19 vaccine trial and the receipt of another available vaccine would impact the validity of the trial.
    • The certificate or letter specifies the nature of the exemption and the basis on which it applies;
    • The Chief Public Health Officer or her delegate has endorsed the exemption, and
    • The person provides the operator of the healthcare setting with a copy of the endorsement.
  • to a child aged 12 years and 2 months or less; or
  • if a person is entering for an end of life visit who is not able to access the COVID-19 vaccine before their visit to the Residential Aged Care Facility and who takes all reasonable steps to access the COVID-19 vaccine as soon as practicable after their initial visit, provided that the person wears appropriate personal protective equipment while on the premises of the Residential Aged Care Facility.
  • the person is responding in the provision of emergency services in the event of an emergency.

Do not visit aged care facilities if you:

  • have a fever or symptoms of a respiratory infection such as a cough, sore throat or shortness of breath

You cannot enter an aged care facility if you:

  • have not been fully vaccinated against COVID-19. You must have received all doses of an approved or recognised vaccine.
  • have been directed by an authorised officer to quarantine
  • have been in contact with:
    • a confirmed case of COVID-19 in the last 14 days
    • anyone with a high temperature, fever, chills, symptoms of acute respiratory infection, or loss of taste and smell, in the last 72 hours
  • A person who has not received the 2021 influenza vaccination since the 1 June 2021 due to observing the recommended waiting period between the COVID-19 and influenza vaccine is permitted to enter the Residential Aged Care Facility if they provide evidence of the COVID-19 vaccination and the date of receipt to the facility. The person must also take all reasonable steps to ensure that they receive the influenza vaccine as soon possible.
  • if you have undertaken a COVID-19 test and are awaiting the test result, unless part of routine surveillance testing and are not displaying symptoms.

If you cannot visit your family and friends in a residential aged care facility, it’s important to keep in touch. Make phone or video calls, send postcards, photos or artwork or film short videos to share.

Page last updated: 24 November 2021